15 Hateful Coworkers and How to Deal with Them

We all have been exposed during a period of time to annoying, hateful, toxic coworkers that can drive us crazy.

Sometimes, bringing us to ask ourselves whether they’re the problem or we are.

Wondering how to spot these toxic coworkers from afar and how to handle them?

Every workplace has difficult employees and we all have been, to some extent, in different situations with hateful coworkers. I do believe that we all, partially or fully, demonstrate some level of toxicity towards a third party in the workplace.

Below, are the 15 worst toxic coworkers that I have already met and have had to deal with.

Case Study #1: ​The Delicate

Key Symptoms

The Delicate is a sensitive person with vain imagination that constantly and easily feels under attack, and that takes things deeply and personally. The Delicate thinks that people are looking, gossiping and criticizing him or her!

Treatment

  • Keep the conversation on superficial topics and crack jokes about him or her.
  • Avoid using sarcasm, making dry remarks, directly confronting this person. Instead, try to sugarcoat things and to give indirect constructive criticism.

Case Study #2: The Slacker

Key Symptoms

The Slacker is mostly concerned about personal life and regulating it during working hours.

The Slacker does not take his or her work seriously, spends his or her working life over the internet, cannot make a deadline to save his or her life, is not punctual even absent, unapologetically displays a lack of motivation.

The Slacker is visibly unfulfilled in his or her current position but won’t do anything about it.

Treatment

  • Impose a deadline or better yet let him or her publicly impose a deadline.
  • Pick up the slack with the rest of the team and keep quiet.
  • This individual will sink himself or herself. Otherwise, this individual will eventually have to get up and swim, explain their behavior, their performance and their results to upper management.

Case Study #3: The Rocket Scientist

Key Symptoms

The Rocket Scientist is the individual on the team that is full of knowledge but who is in search for recognition for his superior intellect and who demands an immense respect for his expertise.

The Rocket Scientist will feel insulted and will almost become passive aggressive if his or her ideas and point of view are being questioned.

Treatment

  • Avoid comparing his expertise to anyone on the team.
  • Avoid diminishing his knowledge and ideas in front of the team or behind closed doors.
  • Avoid criticizing his work and intellect.
  • Instead, tap into his range of knowledge by placing him or her in the role of a counselor but not a decision maker.

Case Study #4: The Gossiper

Key Symptoms

The Gossiper is an individual that enjoys gossip, that emphasizes and embellishes a rumor.

The Gossiper is nosy and loves to keep the rumor mill spinning. This person is even capable of destroying someone’s reputation in the office.

Treatment

  • Listen to the rumor without adding any input. The information may not be malicious but indicative of office politics or of a situation that you can take advantage of.
  • However, learn to separate useful information from the gossip.
  • If this person only brings negative void information, crafted gossip, signal your disinterest by not responding or responding with monosyllables or challenging the facts in the story line, discreetly remove yourself from the circle, avoid participating in the rumor mill.
  • Be careful not to offense this person, for they would drag your name in the mud. If this person is actually gossiping about you, avoid any interaction and adding fuel to fire by striking back with gossip before damaging your reputation.
  • Confront this person in a non threatening and diplomatic way, in a private setting by stating that you are aware of the gossip and everyone is saying that she is a liar and the bearer of the negative information but you know that is not true.

Case Study #5: The Bulldozer

Key Symptoms

The Bulldozer is an individual that believes wrongly in his intelligence. The Bulldozer doesn’t hesitate to make everybody’s life miserable if things don’t go his way.

The Bulldozer threatens, bullies, intimidates, steps on toes and remains on the verge of harassment in order to get things his way. “It’s my way or the high way!”.

The Bulldozer imposes his way of doing things even if it is not the best way of doing them.

They make the worst managers ever but are the most common managers found in corporate.

Treatment

  • Cultivate your emotional intelligence in order not to respond to negativity with negativity.
  • listen to this person point of view from beginning to end without uttering a word, then summarize their position and calmly expose yours.

Case Study #6: The Work-To-Rule

Key Symptoms

The Work-To-Rule discards any part of responsibility in a situation, does not understand tram work and does exactly what is stated in their contracts and no more.

In fact, the Work-To-Rule insists on not taking on more responsibilities than his or her job description.

Treatment

  • Stress the importance of team work and the value of this individual contribution at work.

Case Study #7: The Overly Friendly

Key Symptoms

The Overly Friendly is an individual that thinks that his coworkers are his extended family and that doesn’t mind sharing extra personal details of his or her life. These details will make you uncomfortable.

Treatment

Explain that you don’t want to hear the gruesome details of his or her life.

If his or her behavior are too intimate, it can be considered as harassment and can be reported to human resources.

Case Study #8: The Naysayer

Key Symptoms

The Naysayer is an individual that irritatingly pinpoints everything negative in a situation and predicts problems before they happen, without proposing an alternative and constructive solution to the situation at hand.

Treatment

Position that person in roles that require to see problems before they occur.

No need to argue and show the positive side of an idea.

To inhibit this behavior, request an explanation why the situation would not work and a thought-through plan for the solution

Case Study #9: The Blameshifter

Key Symptoms

The Blameshifter is an individual that points the finger at everyone else but themselves and that comes up with very creative excuses to completely remove the blame from themselves.

It is a form of narcissism: the Blameshifter is afraid of confronting themselves.

Treatment

  • Come prepared with evidence.
  • If the blame is pointed at you and you know that it is not your fault, give proof of your innocence without accusing this individual.
  • If this individual comes to you with an object of complaint on someone else, in order to avoid being put in the middle, claim that this is none of your business and suggest that they have a conversation with the alleged culprit.

15 Hateful Coworkers and How to Deal with Them

Case Study #10: The Neophobe

Key Symptoms

The Neophobe is an individual that doesn’t deal well with change. The Neophobe is capable of refusing it, sabotaging it or even halting it.

Treatment

  • Demonstrate to him or her that change isn’t traumatic and can be positive.
  • Provide proof and facts that the change eminent is positive.
  • Help that person embrace change.

Case Study #11: The Chatterbox

Key Symptoms

The Chatterbox is an individual that drops by your workspace and starts chatting without solicitation about anything and everything.

This individual does not necessarily partake in gossip, but volunteers to share their point of view.

This individual tends to makes you unproductive and inefficient.

Treatment

  • Avoid using words of exclamation or affirmation to not encourage this person to keep on talking.
  • Avoid making eye contact when this person is passing through.
  • Politely and respectfully explain that you are on schedule.

Case Study #12: The Martyr

Key Symptoms

The Martyr is a dedicated employee, willing to “die” for their company without being asked to do so, and that searches for recognition and validation.

For example, the Martyr does extra hours at work and manipulate the boss when someone else get a promotion.

Treatment

  • Show appreciation for this employee and value their work within the company.

Case Study #13: The Stealer

Key Symptoms

The Stealer constantly steals coworkers ideas, takes credit for them and denies it when confronted.

Treatment

  • Hold back on your ideas and opinions when having a conversation with this individual. Listen more than you speak.
  • Avoid confronting this fool but bite your tongue instead because he or she might not know how to implement your ideas.
  • Don’t report it to upper management before appearing to be salty.

Case Study #14: The Snake

Key Symptoms

The Snake is an overly ambitious — almost sociopathic — coworker that smiles to your face and that stabs you and everyone else in the back. The Snake will claim that your ideas are wonderful but will degrade them when you are not looking.

Treatment

  • Keep your personal information, brilliant ideas to yourself.
  • Listen more than you speak.
  • Stay socially engaged and involved in office politics.

Case Study #15: The Ultra Competitive

Key Symptoms

The Ultra Competitive is an individual that is prepared to step over your dead body to succeed or to get recognition in the workplace.

Treatment

  • Focus on your work or get involve in a project where the Ultra Competitive person is not involved in.
  • Stay socially engaged with your other coworkers and keep networking.
  • Consider the company culture, compare them to your values and figure out whether or not you fit in.

How do I deal with other difficult personalities?

Last Words Of Advice!

Toxic coworkersMost coworkers use extreme tactics to get advancements in the workplace and would do anything to trigger you, to demean you or sabotage your own progress.

Some take job positions where they do not belong and that they cannot handle.

Others are misusing their strengths and transforming them into flaws that are not accepted in the environment they choose to work in. Others are even responding to an already toxic workplace.

Lastly some coworkers are oblivious to their visible flaws and practice them outside of work.

In order to deal with other toxic coworkers:

  • cultivate emotional intelligence,
  • listen more than you speak,
  • look for the positive or the humour in negative circumstances.

No matter the reasons, you have to learn how to insulate yourself emotionally and spot a hateful coworker from a distance.

 

 

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

 

Subscribe to Journey To Leadership

Advertisements

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow By John C. Maxwell

According to John C. Maxwell, there are 21 irrefutable laws of leadership that every leader should hold on to.

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow By John C. Maxwell #books #bookreviews #leadership #leadershipskills #leadershipbooks #selfimprovement #selfawareness

1. The law of the lid

Your ability to lead determines your effectiveness, the height of your success, the limit of your vision, the impact of your influence.

To overcome the law of the lid, you have to increase your ability to lead.

2. The law of influence

Influence is an important part of leadership.

You have to put in work to gain influence. It is not about a title or a leadership position and cannot be bought.

With influence, you can rally people to a cause, move people in a new direction, and you can win people over on the long run.

3. The law of process

Leadership is a lifelong process.

LEADERSHIP IS DEVELOPED DAILY, NOT IN A DAY. - John C. Maxwell in The 21 Irrefutable Laws of Leadership Click To Tweet

Leadership is a collection of skills that need continual improvement, personal growth and learning.

Leadership requires a lot of self discipline and determination. It is important for leaders to open themselves up for improvement to start slow and fight their way up.

4. The law of navigation

Leaders need to effectively navigate their way through life, while knowing people are depending on them.

In order to give themselves the best chances at success, they:

  • Are realistic.
  • Have to stay focused and in control.
  • Have a solid vision for their destination.
  • Have enough visibility to change course in time if they want to.
  • Draw their itinerary from their past failures and successes.
  • Listen to what their team has to say.
  • Don’t make commitments lightly.
  • Plan the course of their action.

5. The law of E. F. Hutton

Leaders become real leaders thanks to their character, relationships, knowledge, experience, past successes and abilities. People will not follow you because of your position.

The law of E. F. Hutton helps you figure out who the real leader in the room really is. To find the real leader, observe the reaction of the people in the room when the real leader speaks.

6. The law of solid ground

Leaders must communicate their character, exemplify their behavior, maintain their credibility and avoid breaking the trust of their followers.

When leaders make a mistake, they must quickly admit it and ask for forgiveness.

7. The law of respect

Leaders who are stronger and better leaders than their followers tend to gain respect.

8. The law of intuition

The law of intuition is a complex part of leadership, relies on instinct, facts and other factors.

Leaders who work with the law of intuition are able to sense a situation, to read people and themselves, to use their intuition to achieve their goals and to solve problems.

9. The law of magnetism

The law of magnetism states that who you are is who you attract.

Leaders who follow this law are able to attract the people who possess the same qualities as they do.

They attract people with same attitude, from the same generation and background, with the same values, life experiences and abilities.

Character makes trust possible. And trust makes leadership possible. - John C. Maxwell in The 21 Irrefutable Laws of Leadership Click To Tweet

10. The law of connection

Leaders who observe this law touch people emotionally, know how to communicate with people, connect with them and show that they care.

The more leaders work on the connection with their employees, the more employees are loyal and demonstrate a strong work ethic.

11. The law of the inner circle

The people in the leader’s inner circle will determine the leader’s potential.

Leaders understand that they cannot be a lone ranger and acknowledge the purpose and strengths of the inner circle.

12. The law of empowerment

Successful and secure leaders empower and believe in their team.

Those who don’t create a barrier that their employees cannot overcome.

13. The law of reproduction

The law of reproduction works in a way where only leaders are capable of developing leaders and by teaching them what they know.

Some leaders don’t develop other leaders because they don’t have time or because of their own insecurities.

14. The law of buy in

People buy into leaders who have a vision.

If they don’t like the leader or the vision, they get another leader.

If the leader is credible, then people believe that the vision is credible as well.

15. The law of victory

Leaders who observe this law refuse defeat, dedicate themselves to victory and find a way to achieve success.

16. The law of the big mo

Leaders understand that to create change they need to create momentum.

Momentum is contagious, improves performance and makes the leader look good.

17. The law of priorities

Leaders spend their time prioritizing and recognize that doing more does not equate success.

They use the Pareto principle and the three Rs( requirement, return, reward).

18. The law of sacrifice

Sometimes, leaders have to sacrifice themselves to succeed and to gain opportunities.

The higher you go up on the ladder, the more you have to sacrifice.

19. The law of timing

Successful leaders read situations, recognize when to lead and when to take the right action at the right time.

20. The law of explosive growth

Potential leaders are hard to find and to attract but leaders who develop other leaders multiply growth within their organization.

21. The law of legacy

Leaders who leave a legacy lead with tomorrow in mind, make developing other leaders as part of the culture, sacrifice for future success and pass on the torch.

Review

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow is an easy to read leadership development book.

In The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow, John C. Maxwell makes a list of 21 laws of leadership to help people better themselves and their organization.

These laws are the universal foundation for every area of your life. They can be learnt, be in standalone, have serious consequences, be practiced on a daily basis.

Maxwell has spent most of his life in leadership position. So, he entertains us with uncommon, historical and adventurous examples that everyone can relate to.

Finally, he encourages leaders to learn and go apply what they learnt.

Let me know below what you think about this book!

Favorite quote(s)

Leadership is complicated. It has many facets: respect, experience, emotional strength, people skills, discipline, vision, momentum, timing—the list goes on. As you can see, many factors that come into play in leadership are intangible. That’s why leaders require so much seasoning to be effective.

The good news is that your leadership ability is not static. No matter where you’re starting from, you can get better.

The leader finds the dream and then the people. The people find the leader, and then the dream.

MANY PEOPLE TODAY WANT TO CLIMB UP THE CORPORATE LADDER BECAUSE THEY BELIEVE THAT FREEDOM AND POWER ARE THE PRIZES WAITING AT THE TOP. THEY DON’T REALIZE THAT THE TRUE NATURE OF LEADERSHIP IS REALLY SACRIFICE.

Ratings 4/5

Author

John C. Maxwell

How To Create A Positive Work Environment?

Employees are the heartbeat of the company.

They are the ones that keep your company running and they must feel good coming to work.

Therefore, leaders have to build a positive work environment to ensure the mental, emotional and physical well-being of their employees.

Wondering how to build a positive work environment?

How To Create A Positive Work Environment? #positivity #workplace #work #career #job #leader #leadership #leadershipdevelopment #empowerment #selfimprovement

What is a healthy & positive work environment?

Workplace culture defines the work environment.

Workplace culture determines the standards, ethics, code of conduct, mission statement and the level of toxicity in the workplace.

In addition, it is unique. It is created by the leaders and is maintained by everyone else.

That is why leaders have to be positive, ethical and mindful of their behavior and of the information that they put out.

A healthy and positive work environment is where people:

  • Needs are met and perform at their best.
  • Feel good about themselves and safe enough to express themselves.
  • Are clean and hygienic, mentally and physically cared for.
  • Are subjected to little to no stress.
  • Are understood and their voices are heard.
  • Are able to collaborate with others.
  • Are respected for their contributions and not systemically punished for their mistakes.

The benefits of a healthy & positive workplace?

Creating a healthy work environment increases productivity, motivation and benefits.

Creating a healthy workplace significantly reduces absenteeism and employee turnover.

A healthy and positive workplace helps you boost morale, attract and retain the best talents.

How to create a healthy & positive workplace?

How To Create A Positive Work Environment? #positivity #workplace #work #career #job #leader #leadership #leadershipdevelopment #empowerment #selfimprovement

1. Keep work fun

Having fun at work increases productivity because it makes work easier. To keep work fun, leaders must:

  • Understand that shame and fear are not sustainable motivators.
  • Simplify policies and procedures. 
  • Eliminate drama and remove office politics.
  • Create activities outside of work.
  • Allow flexible working hours.
  • Provide an environment where people can work out, eat healthy and relax.
  • Don’t give people more work load than they can carry.

2. Be a positive leader

If your team sees you having fun at work, they will most likely start to have fun as well. If you are a positive leader, they will most likely start being positive.

Positive leaders are optimistic, promote trust and transparency, encourage change, creativity and innovation.

They build quality relationships with the people they work with, regardless of their personalities.

Furthermore, positive leaders are sensitive to all cultures and ethnical backgrounds. They understand that diversity makes their strength.

In the long run, positive leaders acquire a positive reputation. Gaining a positive reputation increases the value of a company, improves employee loyalty and job satisfaction.

3. Empower your team

Empowering your team is all about giving them the resources they need to succeed. To empower your team:

  • Identify what motivates them and place them in the area of their strengths.
  • Make sure your team has a healthy work life balance.
  • Encourage team building activities.
  • Provide additional training for those who lack confidence and competencies.
  • Allow your team to take breaks throughout the day to recharge their batteries, to relax and to think.
  • Give people their dues. Acknowledge when someone is doing good by privately or publicly complementing them. Also, be honest when an employee is underperforming.
  • Treat your employees with fairness and respect. Don’t play favorites or openly disregard someone just so you could feel better about yourself.
  • Support your team throughout difficult situations. When an issue arises, be compassionate and be a problem solver. For example, if someone on your team perpetually misses a deadline, find out why they are underperforming.

4. Encourage positive behaviors

In the workplace, negativity often upstages positivity. Leaders must take on the responsibility to bring positive behaviors in the forefront. To do so:

  • Reward those with an exemplary behavior.
  • Incorporate a code of conduct and policies that promote positive behaviors.
  • Call out bad behaviors or behaviors that don’t meet your standards.
  • Celebrate success as soon as it happens. This suggestion seems obvious. Who wouldn’t want to celebrate success? I once worked for a company whose higher ups would bully anyone who seemed confident, content with themselves.
  • Don’t condone workplace bullying.
  • Don’t shut down people who are expressing joy or who are celebrating success.

5. Hone your communication skills

Leaders who want to build a positive and healthy workplace must effectively and regularly communicate with their team so they can clearly reach their goals and achieve their vision.

Leaders with a positive work environment share their visions with their team, make sure that every employee connect and align with the vision.

Then, they encourage positive discussions, debates and brainstorming. They all people to say what is on their mind or to challenge the status quo without fear of retribution.

6. Help your employees grow into leaders

When it comes to healthy workplaces, there is no such thing as competing with your employees. If you help your employees grow, you will grow too.

7. Hire the right people for the right job

During the hiring process, it is critical to respect people, identify and hire the people who will fit into the company culture and who will add value to the company culture.

Last Words Of Advice!

If your team doesn’t see you taking continuous action and investing in their well-being, they will not implement your vision or strategies.

Commit to making your workplace a healthy environment!

 

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

 

Subscribe to Journey To Leadership

The Importance Of Gratitude In Leadership

Some leaders who have achieved high levels of success are unhappy and ungrateful.

They go through life with pessimism and a sense of emptiness.

They don’t express gratitude. They pass down their toxicity to other people, find faults on everything and everyone. Why is that?

It is safe to say that people who express gratitude in the workplace are seen as naive and weak. Are they really thou? Do they know something that we don’t?

Wondering what are the benefits of gratitude and how to improve your level of gratitude?

The Importance Of Gratitude In Leadership

What is gratitude?

The expression of gratitude is both personal and universal. It depends on your cultural background, your systems of belief, your circumstances and your self-awareness.

Gratitude is a conscious choice.

Gratitude is acknowledging the value of someone or something, celebrating success after reaching our goals, choosing to see the positive in any situation and consciously remembering who helped you.

Being grateful is a thinking process that needs constant work. It is a demonstration of your character and your internal strength.

Gratitude is a perception of life.

It is appreciating what you have in life, the good, the bad and the ugly.

Gratitude is an emotion, an attitude, a habit.

To some, gratitude is directly linked to happiness. To others, it fosters complacency and selfishness.

Benefits of gratitude?

Some days are harder than others. Gratitude doesn’t make things magically go away. However, it puts things in perspective.

In addition, being grateful has the ability to:

  • Increase your self-awareness. Gratitude will automatically influence your attitude, your character.
  • Stabilize your health, manage your emotional intelligence and improve your self-esteem. Gratitude is a combination of your emotions and your state of mind.
  • Increase your effectiveness, productivity and optimism.
  • Build great and valuable relationships. You will also be seen as friendly, positive and much more approachable.
  • Make others feel appreciatedMaking people feel valued will in turn make you feel valuable.
  • Promote empathy, resolve conflicts and successfully influence people.
  • Help you recognize that a curse is in fact a blessing in disguise.
  • Help you activate the laws of attraction. more opportunities will come to you naturally.
  • Make the best of everything.
  • Value and focus on the things that you do have.
  • Help you enjoy your journey and find greater meaning in life.
  • Energize you and help you experience positive emotions. It prevents depression and suppresses pride.

Through this practice, leaders build up a reservoir of positive energy.

How to improve your gratitude?

Gratitude is recognizing people for the things that they gift you, for the hurdles, the joys, for your past, present and future. To express your gratitude, practice these tips:

  1. Identify your strengths and weaknesses.
  2. Accept yourself for who you really are.
  3. Clarify your own goals and purpose. You will then know when to celebrate your success.
  4. Keep an open mind which means that you must be open to explore and to learn.
  5. Be sincere and positive. Avoid focusing on negativity in general.
  6. Show that you care and directly give thanks.
  7. Write down all the things that you are grateful for. You can also keep a personal journal. Then, you can memorize what you are grateful for so you can visualize it during hard times.
  8. Give yourself permission to be vulnerable, to emote and to speak your mind.
  9. Volunteer and give back to people.
  10. Engage in activities that are essential and beneficial to you.
  11. Maximize the opportunities that come your way.
  12. Learn from your painful experiences.

Gratitude is not a common emotion or state in the workplace.

Furthermore, nothing can make you feel demoralized and unappreciated like an ungrateful boss.

Nevertheless, at work, there are several opportunities to demonstrate gratitude: a motivated team, a respectful salary, expected results.

To nurture a culture of gratitude within your organization, it is important to exercise your muscle frequently :

  1. Lead by example and be genuine when expressing gratitude.
  2. Get to know your team.
  3. Help someone out once in a while.
  4. Acknowledge people’s success and offer rewards for a job well done.
  5. Sincerely compliment people once in a while.
  6. Encourage your team to always do their best.
  7. Provide frequent feedback.

What are the things that you are the most grateful for?

 

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

The Importance Of Successfully Leading Through Change

To remain competitive, most organizations stay up to date on every technology, continually propose innovative products and always embrace change. However, putting change into practice is much more complex than it appears.

To that effect, effective leaders have to be confident, self-aware, self-assured, strategic, adaptable, bold, resourceful, driven, accountable and able to think on their feet. Needless to say, ineffective leadership hinders change, creates mistrust, disengagement, misalignment and a loss of moral among employees.

Wondering how to successfully lead change and overcome resistance?

Leading Through Change

Change is a part of life, is a constant and is inevitable. Change shakes things up, disrupts old habits, breathes new life into the workplace and into any project.

It has the ability to stimulate interest in a job and can be perceived as a new challenge. It also creates an opportunity for promotion and to learn new skills.

Change becomes compulsory and evident in the workplace during societal movements, when the values and beliefs of both leaders and employees no longer match those of the company. Change also happens when the organization requires new skills, new products or services, policies update, restructuring, or relocation.

Resistance to change

Change brings about an initial resistance, can easily become chaotic and unstable. When faced with change, most people believe that they will:

  • potentially lose their current position,
  • be demoted, that their career will eventually suffer or that their hard work will be devalued,
  • be working for a lower salary,
  • lose control over their own life,
  • live in the unknown.

The unknown generates strong emotions in people. Therefore, employees tend to resist change when they are surprised or unprepared, don’t understand the reasons for the change, are not implicated enough in the decision-making process.

Indeed, some people will openly express their resistance to change, some will voluntarily sabotage change, others will quietly and passively express their discontent. It is the role of the leader to temper such behavior and push change.

How to implement change?

The leaders must visibly act out the change, must be ready to do things differently and to think otherwise. To lead the change process from start to finish:

  1. Assess your own ability to handle change. Before undertaking such mission, ensure that you believe in the change and that it doesn’t go against your principles. In addition, keep in mind that reacting to the change is much more difficult than initiating it. Either you can start the movement, participate in it or suffer and react to it.
  2. Stay disciplinedresilient and patient. The change process is slow and everybody moves at their own pace.
  3. Learn to communicate your vision which encompasses your values and morals.
  4. Be authentic and transparent in order to build trust and to improve relationships. Change is much more difficult to implement when there is a climate of mistrust.
  5. Be open to feedback and to making alterations to the original plan of action.
  6. Ask probing questions to key employees, acknowledge that you don’t know all the answers and be open to learn continually. This will allow you to gather appropriate information, to anticipate issues, to maximize effort.
  7. Evaluate the right amount of change you want to implement. You don’t want to overwhelm or burn out your employees .
  8. Calculate the costs and determine the feasibility of the change to ensure that it doesn’t get out of control. It becomes critical to motivate the necessary time and resources, to place emphasis on the value and sustainability of change.
  9. Analyze the consequences of change before undertaking anything.
  10. Understand the company culture, its values and beliefs in order to best present ideas and to determine a proper structure.
  11. Design a clear strategy and outcome for the process. For example, you can break the change process into smaller steps, prioritize them and create metrics to measure progress.
  12. Identify the influencers and the people who are open to change in your organization. Find informal leaders in your organization, who will motivate others and who will instill pride in their work.
  13. Discuss the implications of change with your employees and increase the number of meetings if necessary. Listen to the questions and concerns of your employees. It is necessary to reassure people about the upcoming changes by explaining to them the reasons and the benefits for change.
  14. Directly address problems, don’t micromanage and don’t openly criticize dissenting voices in order to shut them up.
  15. Keep your energy up during the process, motivate your team and show them the positive sides of the transformation. Persuade your employees that they will benefit from the change to increase commitment.
  16. Encourage collaboration on your team, mitigate conflicts and maintain harmony as much as possible because emotions are high.
  17. Set high expectations and give your team the confidence to deal with changes and gain their approval every step of the way.
  18. Give your employees more ownership of their work to increase commitment.
  19. Expect setbacks. Understand that the risks are worth the rewards and that it is OK to fail. People don’t take risks when there are no personal rewards, there is no clemency towards failure.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

Leaders Eat Last — Why Some Teams Pull Together and Others Don’t by Simon Sinek

In Leaders Eat Last — Why Some Teams Pull Together and Others Don’t, Simon Sinek believes that every single employee is capable of becoming a leader, of being remarkable, of exercising courage and sacrifice, of investing into the company, and of finding fulfillment at work.

Leaders Eat Last — Why Some Teams Pull Together and Others Don't by Simon Sinek

The General Role Of The Leader

In addition, Simon Sinek considers humans as hunters, organizations as tribes and leaders as those who put order within the tribe.

In modern days, leaders are perceived as dominant, are the ones that eat first, are the ones who make the most money, who get preferential treatment and most importantly are those who are supposed to protect. Indeed, they have more resources at their disposal and have to use it appropriately to ensure the survival of their tribe.

However, for long-lasting results, to gain the loyalty and respect of their employees, they must not consider their well-being above the well-being of the tribe. They must eat last.

It is the role of leaders of an organization to be courageous, to demonstrate empathy, to lay down the foundation for success, to show employees appreciation and to allow them to take appropriate risks.

The Circle Of Safety

The Circle Of Safety contains all the people of an organization. It is a safe space where employees feel fulfilled at work, don’t dread Monday morning, are willing to advance the company’s purpose.

It is an environment of increased commitment, fulfillment, gratitude and happiness, where employees are more relaxed, thrive, collaborate and work for each other.

In the Circle Of Safety, leaders and employees share the same values, pull their respective loads and are committed to the Circle.

Everyone feels valued by their peers, they know that their colleagues have their backs, they believe that they belong to something greater than themselves, that they can safely drive innovation, share ideas and express themselves freely.

By the same token, employees and leaders must independently weigh their decisions and ponder whether or not their decisions are beneficial to the group. It is wise to remember that working toward individualistic goals will hurt the group.

Leaders In The Circle Of Safety

Besides, leaders are the gatekeepers of the Circle. They set the standards, they decide who gets in and who stays at the door.

To create safety, leaders have to meet certain conditions and build a soothing company culture. Company culture in modern days is unnatural because they go against all natural needs, instincts, rights for safety and fulfillment.

If leaders want to create a Circle Of Safety, to establish an innovative, stable, robust, lasting, successful company, they must:

  • Understand that employees are not a means to an end and shouldn’t be exploited.
  • Increase employee cohesion and inclusion. They must no longer fear each other but must be willing to fight external challenges together. Moreover, there is power in numbers: when challenges arise, employees in the Circle Of Safety must put all their differences aside to reach a common goal.
  • Avoid placing money above people but place people above everything else.
  • Remember that they are the models for the organization. Therefore, they must define a clear set of values and beliefs for themselves and for their employees.
  • Inject empathy into the workplace culture and treat everyone fairly. This will make both employees and leaders more human, and make work more enjoyable.
  • Extend trust to earn trust. Trust also lies in the fact that leaders know when to follow the rules and when to break them in order to guarantee the safety of their employees.
  • Help people solve problems. They will in turn, help each other.
  • Listen to their employees.
  • Protect their employees internal conflicts and promote collaboration.

 

The Feasibility Of The Circle Of Safety

Making people feel safe, putting their well-being first is idealistic but impractical.

On one hand, people work out of necessity, are willing to stay in a job that they hate to provide for themselves and for their loved ones. They don’t want to selflessly commit to and invest themselves into the company. They are reluctant to put forth the time and effort because they are not in control and  might not receive the proper rewards.

On the other hand, it is quasi difficult to find organizations that genuinely care for their employees safety and well-being. Most of them tend to care more about reaching numbers and are willing to sacrifice people to get there.

The truth is most companies and leaders display poor character and induce a stressful and fearful culture. Employee disengagement, high employee turnover and health problems ensue.

Abundance and Abstraction

Finally, when leaders have everything in abundance, which is often the case today, they lose the real value of things.

As a consequence, the more their companies grow, the more they are out of touch with their employees and their consumers, the less they empathize with them. To solve this abstraction, leaders should:

  • Get to know their employees personally. Investing time and energy in them will transpire as appreciation.
  • Continually spread ideas, find people, connect with them, build real human relationships and bring them together.
  • Expand their company to 150 employees at most in order to remember everyone and to keep strong relationships.
  • Observe the real impact and results of their time and effort, alongside their employees’. This will consequently increase everybody’s quality of work.
  • Give people the time needed to trust, to find their way and place with the Circle Of Safety.

The Influence Of The Company Culture

The culture severely impacts the survival of the company. When there are no values, no principles, no particular beliefs, when the culture is based on numbers, reports and performance, the company is doomed to fail.

Moreover, leaders with poor character fabricate a bad culture that in turn breeds bad leaders. This is why, leaders are required to:

  • Rely on integrity and trust, spend time with the people they serve and shift their focus to the latter.
  • Find someone to lean on and to help them through hardships.
  • Discover their life purpose.
  • Work hard for what they have in order to value it.
  • Hold on to their responsibilities.

Review

Simon Sinek, in Leaders Eat Last — Why Some Teams Pull Together and Others Don’t, provides an innovative leadership strategy to build a successful organization, to increase employee engagement and fulfillment.

After Start With Why — How Great Leaders Inspire Everyone To Take Action, Leaders Eat Last is intended for millennials and promotes leadership excellence. To develop a successful organization, Simon Sinek encourages us to discover the reasons why we do what we do, to understand people and their needs, to go beyond having good competencies and good managerial skills.

In this great book, Sinek places people at the forefront of the company and demonstrates that building a company from the ground up takes on a whole new sense. He believes that leaders have to take care of the well-being of their employees first and their employees will take care of the rest.

Besides, he doesn’t claim to be an idealist, to believe that all workers love their jobs and that all leaders treat their employees well. He understands that most people work out of necessity.

Lastly, he analyzes our biological needs and transposes them to the modern working world. Our natural needs are powerful forces that we cannot control.

Favorite quote(s)

In our modern world, advancing our careers and trying to find happiness and fulfillment are the definition of success. But the systems inside us that guide our behavior and decisions still function as they did tens of thousands of years ago. Our primitive minds still perceive the world around us in terms of threats to our well-being or opportunities to find safety.

Being a leader is like being a parent, and the company is like a new family to join. One that will care for us like we are their own . . . in sickness and in health. And if we are successful, our people will take on our company’s name as a sign of the family to which they are loyal.

This feeling of belonging, of shared values and a deep sense of empathy, dramatically enhances trust, cooperation and problem solving.

Quite often, what’s good for one is not necessarily good for the other. Working exclusively to advance ourselves may hurt the group, while working exclusively to advance the group may come at a cost to us as individuals.

Leadership is about integrity, honesty and accountability. All components of trust.

Ratings 3.75/5

Author

Simon Sinek

 

Boosting Your Leadership Self-esteem

At work, leaders are constantly being challenged by coworkers, by the need to conform to the organization culture, to resist to the opinion of others and to work through other external pressure.

Because leadership comes most often from within and requires great energy, self-discipline, strong purpose, maintaining self-esteem is critical to maintaining leadership.

Wondering how to get a bulletproof self-esteem?Boosting Your Leadership Self-esteem

What is self-esteem?

Self-esteem corresponds to our self-image and to the opinion that we have of ourselves. It is made of the differences between the way we perceive ourselves, the way we want to be perceived and the way we are actually being perceived.

It is also a feeling of competency, worthiness, efficiency, performance, self-respect. It delimits our sense of identity, self-worth, well-being and constant satisfaction no matter the circumstances.

Self-esteem is the ability to cope with life challenges. It is the belief in our abilities, our values, our potential to confidently demonstrate our abilities and values. Therefore, self-esteem is an important component of leadership.

Self-esteem is an internal quality, is not a constant and can rise or fall throughout life, throughout challenges.

Why is it important?

With a proper amount of self-esteem, you are able to trust your skills, your knowledge, your decisions and your thoughts. Low self-esteem leads to poor relationships, depression, anxiety and anger. Increasing self-esteem amounts to better health and a stronger ability to cope with stressful situations.

As a leader, having a solid self-esteem is necessary to make decisions without fear or hesitation, to think clearly, to trust his or her opinion, to remain optimistic under pressure, to help others feel good about themselves, to build relationships, and to gracefully welcome change.

Furthermore, building self-esteem in your team will help them take pride in their work and make them commit to goals.

How to boost your leadership self-esteem?

Building self-esteem is not an overnight process and requires patience. To boost your leadership self-esteem:

  1. Rewire your thinking process and remember that you are not alone if you are suffering with low self-esteem.
  2. Recall that you cannot please everyone and the first person to please is yourself.
  3. Remember that you cannot be a master at everything and that you must focus on the vital few.
  4. Accept that you cannot control everything, that suffering and joy are part of life and that no one is perfect.
  5. Assess your strengths and weaknesses. Everyone has a different combination of experiences, of strengths and weaknesses that they must accept. This will help you build on the skills that you are good at and operate through your weaknesses.
  6. Accept yourself: learn to spend time alone and to enjoy your own company. Find activities that are fun and that you do well outside of work. Treat yourself kindly and take time off to do things that are pleasurable to you.
  7. Avoid reasoning with your emotions, dwelling on the negative, complaining, self-pity, shifting blame or blowing an issue out of proportion. You can remove the power that emotions and past negative experiences holds over you by writing down on paper or by speaking it out loud.
  8. Always maintain your integrity, treat people fairly and do the right thing, even if it puts you in a difficult situation. This will also help you maintain your self-respect and the respect that people have for you.
  9. Stay authentic. Being fake or hypocritical is not sustainable on the long run and your real self will slowly suffer the consequences.
  10. Be resilient and believe that you can overcome challenges and that you can find solutions to your problems.
  11. Learn to be grateful and stay grounded in reality but learn to appreciate and celebrate success, to recognize your achievements and position in life.
  12. Don’t be afraid of failure and learn from your past mistakesIf you have wronged someone, admit it and apologize.
  13. List your life achievements and list what you wish to achieve. Understanding what you have accomplished will increase your positivity and strengthen your belief that you can see things through.
  14. Avoid seeking only status and playing aggressive politics at work to get ahead.
  15. Stop comparing yourself to others and compare yourself to your past self instead.
  16. Create good habits and be self-disciplined enough to stick to a routine.
  17. Set boundaries. This is a complex task because most people don’t know how to, some confuse standing up for themselves and setting boundaries with being blatantly mean.
  18. Be compassionate towards yourself and others. Forgive yourself and others. This doesn’t mean that you have forgotten or that you now start back trusting or working with the same people.
  19. Experience life with an open-mind. Don’t take life too seriously and acknowledge that you don’t know everything.
  20. Eat well and regularly. Use meditation and exercise to stay healthy mentally and physically, to stay in control of your thoughts and to evacuate negative emotions.
  21. Don’t deprive yourself of sleep. Sleep affects your mood, your thoughts, your body and your resilience towards adversity.
  22. Don’t rely on people or other external factors to restore your self-esteem. Compliments only stroke your ego and will have no effect on your self-esteem for long. On the same length, belittling people won’t do the trick either.
  23. As a leader, it is important that you share your knowledge with your team. Retaining information is a sign of weakness, of a desire for control, power and will not lead you to success. On the other hand, your team skills, loyalty and respect will unequivocally be increased.
  24. Take responsibility for your actions, seek solutions instead of creating problems.
  25. Seek positive qualities in your employees, give positive feedback and build a positive work environment. Giving positive feedback doesn’t mean dismissing or sugarcoating negative feedback but it means that you give constructive criticism and make people feel good about their work performance.
  26. Know your team’s strengths and weaknesses. Place them on tasks that employ their strengths, and don’t hesitate to stretch their abilities and responsibilities.
  27. Remove doubt from your employees so they can perform better.
  28. Teach your team to see problems as challenges or opportunities in disguise. Do not punish mistakes and show that it is OK to disagree, to share a dissenting opinion, or to say “I don’t know”.
  29. Mitigate bad behavior within your team and maintain composure no matter the circumstances.
  30. Include playful time in the workplace. This will increase productivity. Contrary to popular bureaucratic and corporate belief, be playful is not a sign of immaturity to carelessness. Instead, it is a way to release painful experiences.
  31. Seek external professional help to sort through bad experiences and memories if necessary.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

Dealing With Cultural Sensitivity In The Workplace

In the world we live in, with a supremacist leader as the leader of the free world, it seems that culturally ignorant people feel free to demonstrate their ignorance. Lately, cultural ignorance and overtly offending people have been maximized, and this behavior is slowly becoming the norm.

At work and in life, leaders are the ones to demonstrate exemplary behavior when dealing with people from different backgrounds. They have to be emotionally and culturally intelligent.

Wondering how to adjust yourself with different cultures, to become more culturally sensitive and create a healthy workplace?

Cultural Sensitivity Workplace

What is culture?

Culture is a dynamic and complex system of shared values, norms and symbols that distinguishes groups of people from others and that bound them together. It is demonstrated most often in literature, art, religion, language, traditions.

Furthermore, culture is learnt, and shapes one’s personal behavior, values, thoughts, experiences. for example, it defines one’s reaction to conflict or our problem solving skills.

Culture lays the basis for purpose, a higher calling and meaning in life. It is built on morals and a set of unspoken rules. It also conditions our perception for failure and success.

What is cultural sensitivity?

Cultural sensitivity is being aware that everyone is not the same. It means being able to learn from different people, to understand their backgrounds, to collaborate and cooperate with them, without being judgmental.

Cultural sensitivity means viewing everyone as a unique individual. It promotes unity and has become a skill that is most useful in the world of today.

Why is cultural sensitivity important?

Cultural sensitivity is detrimental because it introduces the concept of identity, of cultural appreciation, of cultural differences. It consequently increase the feeling of belonging and of safety. It improves communication, the quality of work in multinationals or when dealing with coworkers from different backgrounds. In addition, it removes the idea of cultural superiority.

Contrasting cultures bring a diverse set of knowledge, competencies, perspectives and ideas. If positively and purposefully harnessed, culture differences can trigger innovation, creativity and improve job satisfaction.

How to become a culturally sensitive leader?

Work is a part of an individual social identity. Corporate has its own culture, with its norm, its rules, its own values and own systems of beliefs. If the culture is healthy and positive, people easily feel empowered, valued and give better results.

In the corporate culture, managing people with different backgrounds is complex and full of challenges. Regardless of the laws in place, there are a lot of micro aggression towards diversity.

To create culturally sensitive environment, and subsequently a healthy workplace:

  1. Encourage self-awareness and self-development. Change is an internal process that requires self-analysis and self-respect beforehand.
  2. Stay authentic and don’t try to appropriate or claim someone else’s culture.
  3. Be mindful, be open to new experiences and don’t hesitate to explore and learn new things.
  4. Remember, with every interaction, that every person from a different culture is a human-being.
  5. Embrace people who are different from yourself. Get to know the person’s background to understand their behavior, how they operate in society and how they experience life.
  6. Listen actively and respectfully to people and when speaking, choose your words carefully.
  7. Avoid imposing your ideas on people and forcing them into a box of stereotypes.
  8. Take the initiative and learn other people’s dynamics through personal experience or prolonged exposure.
  9. Identify some idioms and sayings. Also, pronounce their name correctly and accept silence as an act of communication. Learning their language will consequently improve communication.
  10. Show appreciation for someone else’s culture. On one hand, demonstrate empathy and avoid judging them. On the other hand, don’t pander too much to someone else’s culture.
  11. Ask probing open-ended questions. Avoid asking too many questions as not to overwhelm your interlocutor.
  12. Help your employees to understand the company’s culture, expectations, goals and code of conduct.
  13. Work on your social skills. Focus on building healthy relationships.
  14. Effectively navigate conflicts brought by cultural differences.
  15. Pick up on emotional and non verbal cues during conversations.
  16. Take and provide diversity trainings.
  17. If you are part of the majority, seek understanding before seeking to be understood. opening up to minorities will help them accept yours faster, to face challenges better and will increase their work performance.
  18. Respect that other people won’t want to integrate your culture. 
  19. Allow people to express freely their values. This will increase their interactions with others, their work performance and their well-being.
  20. Learn to compromise.
  21. Encourage your team to travel more and to approach diverse group of people outside of work.

Adjusting or understanding a culture is a long process. Learning and adjusting to someone else’s culture doesn’t mean that you have to deny your own. It just means that you are able to work and collaborate with people from diverse culture.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

The Importance Of Resilience In Leadership

Adversity comes from various sources at work: people, change, rumors, lies, conflicts, differences in values or beliefs, decisions taken beyond your control.

When feeling challenged or blocked, people react in different manner (passivity, hopelessness, anger, blame shifting, avoidance, etc …).

Hoping that life or work is made of only happy, positive moments is an illusion. If you are submerged with setbacks, learn to discreetly deal with them and with the emotions that they bring.

Wondering how to build up your resilience and face adversity head on?

Resilience In Leadership

What is resilience?

Resilience is the ability to function under pressure, to skillfully master stressful situations.

In addition, resilience is a mindset that focuses on the essentials and your personal growth. In fact, it changes your perspective on a tough situations, shifts the focus from our self to a goal or a purpose, and removes the pressures of running after success.

That being said, resilient leaders demonstrate similar behaviors, beliefs and values in challenging times. Resilient leaders:

  • Find opportunity in failure. Resilient leaders are unafraid to fail or to succeed. Furthermore, they don’t stay down when they have been put down.
  • Are able to draw strength from within and to survive ridicule, undermining, alienation, manipulation and what people say and think about you. They have a deep understanding of self and belive that they cannot be moved no matter the circumstances.
  • Face obstacles head on because they understand that pain is inevitable in life. They are pioneers, the firsts tp experience everything and to face obstacles before everyone.
  • Have faith that there is always a solution and that they will find a way. They remain optimistic in adversity, believe that it is just a phase of life and that they can create a positive outcome out of any situation.
  • Are accountable for their actions, don’t shift blame, don’t complain uselessly or make excuses for themselves. 
  • Are able to respond to the demands placed upon them.
  • Effectively manage time.
  • Set high standards for themselves.
  • Are willing to go through uncomfortable situations to get where they are going and understand that these situations are part of life.
  • Are selective of the people they surround themselves with and the people they look up to.
  • Have strong coping mechanisms.
  • Know that you are not the only one facing adversity.
  • Welcome change.

What are the benefits of resilience in leadership?

Moreover, resilience will determine how far you will go in your career or in life. On the long run, in the workplace, it helps you grow as a person, it increases job satisfaction, job performance, success and moral.

It is notorious that during challenging times, you become stronger, that you build up your character and discover your authentic self. Furthermore, you learn from your failures, you learn to do the right thing in wrong situations, even when nobody is looking.

How to build and boost personal resilience?

To measure resilience, it is important to look at a leader’s behavior, emotional response during challenging times. To build up your resilience and the resilience of your team:

  1. Recognize that you are only human and that you will make mistakes. Being human is not an excuse for purposefully making mistakes or for creating setbacks for yourself or for others.
  2. Be self-aware, self-efficient, and adaptable to any situations. This step is detrimental to identify your stressors and anticipate your reaction.
  3. Realize that everyone faces adversity and that behind every obstacle lies an opportunity.
  4. Change your perspective and see adversity as a challenge.
  5. Share positive experiences and values with people around you.
  6. Discern the essential from the rest. Then, commit to these essentials. If you haven’t committed to your essentials, trials will seem insurmountable.
  7. Invest your time and energy rightfully and purposefully. Make sure you persist and put your energy behind the right goals.
  8. Discipline yourself and your emotions to be able to work under pressure.
  9. Accept that there will be things that you cannot control.
  10. Take care of your mental health and find ways to evacuate the effect of negativity.
  11. Avoid taking setbacks or failures personally.
  12. Reinforce your coping mechanisms, find strong people to support you and seek a sounding board who can bring new perspectives on an issue.
  13. If all fails, turn over a new leaf.

How to build and boost resilience in your team?

Team members are always looking for reassurance. When they don’t have it, they monitor leaders behavior and can possibly start false rumors. To reassure them:

  1. Remember that your team observe you and rely on you the most. Therefore, demonstrate the behavior required for success and for overcoming adversity.
  2. Deal with employees that have made mistakes quickly, before they seem acceptable, and with a cool head. When emotions are high, it becomes difficult to think straight, to make the right decisions, and to behave professionally.
  3. Help your team identify the origin of the issue, different strategies for improvement, for the problem-solving process.
  4. Be as transparent as possible and let them understand the difficulty of the situations.
  5. Treat people with respect and not as commodities. For example, try listening to their concerns without emitting judgement.
  6. Provide trainings to your team and allow them t learn skills such as goal-setting, conflict resolution or decision-making and apply them with confidence.
  7. Provide tools to measure progress and to control the damage done to ensure that what brought up the problem does not recur.
  8. Congratulate them, reward them on successes.
  9. Avoid punishing or reminding people of their past mistakes.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

How Full is Your Bucket? by Tom Rath and Donald O. Clifton

How Full is Your BucketIn How Full is Your Bucket?, Donald O. Clifton and Tom Rath have partnered up in the hopes of helping people focus on the positive and not the negative. In his previous research and in his life experiences, Donald O. Clifton noticed that every interaction in life made a difference and profoundly shaped his perceptions.

The theory of the dipper and the bucket

To Donald O. Clifton and to Tom Rath, everyone possesses an invisible bucket and an invisible dipper. Filling your bucket would be synonymous to “boosting your well-being” and feeling engaged in your work.

An invisible bucket that can be emptied or filled depending on our interactions with others. When the bucket is full, we feel great, optimistic, energetic, renewed and strong.

An invisible dipper that can empty of fill someone else’s bucket. When the dipper is used to fill someone else’s bucket, we simultaneous fill our own bucket. When we use our dipper to empty someone else’s bucket, we empty our own bucket.

The power of Negativity

The Power of NegativityNegativity has the power to kill an individual. For most of us, negativity is common and harmless, but erodes our well-being and productivity. Negativity is also contagious and pushes us to start dipping in someone else’s bucket in the hopes of fulling ours.

In the workplace, daily multiple micro aggressions or the accumulation of negative interactions can cause people invisible and individual bucket to be emptied. An empty bucket has consequences on your well-being, on the well-being of your friends and family members, on your work performance, on your team’s productivity.

The disengagement and the negativity of employees are conveyed by “glazed looks”, counter productivity, a tendency to “stirring up trouble with whining, complaining, and even paranoia.

Fortunately, positivity is much more impactful than negativity.

As a leader or manager, how to make sure that employees individual bucket is full? How to get them to stay engaged?

Employees often lack recognition for their good work and “praise is rare in most organization”.

It takes a little initiative to create inexpensive and meaningful bucket filling experiences. For example, a short, motivating, positive conversation from leaders to increase employees productivity, alignment and engagement would suffice.

Leaders and managers have to:

  • switch the focus on their employees strengths only,
  • daily and positively interact with their team members.

Where is Negativity Rooted?

Our predisposition for either positivity or negativity is similar to our metabolism and our or disposition for weight gain. No matter how much someone eats, they will always remain thin.

Filling someone bucket should be unique, specific to the individual, appropriate to the work environment. Generic one size fits all approaches often backfire.

The american culture is to blame for the development and inclination toward negativity. In the American culture, we focus on what we do wrong instead of what we do right, on fixing weaknesses and dismissing strengths. “This focus is particularly evident in our school experiences” or at work where our natural talents and our skills don’t fit our roles. Also, we expect our employees to change their personality to fit the role.

According to John Gottman’s research on marriage, there is a magic ratio to respect in order to maintain positivity and to fill your bucket. The magic ratio is 5:1 which means that there must be 5 positive interactions for every 1 negative interaction.

This magic ratio is critical for the workplace. For instance, teams with having more than 3 positive interactions for every negative interaction (3:1 ratio) gain in productivity and engagement. However, teams having more than a 13:1 ratio lose in productivity.

That is why, Rath and Clifton recommend grounding positivity in reality, but also acknowledging negativity and weaknesses and correcting mistakes.

The Benefits of Positivity

Positive or negative encounters are highly memorable and can change your life forever. Positivity creates a mindset that:

  • becomes a buffer against adversity, depression, health issues,
  • enables recovery from traumatic, painful experiences,
  • improves mental physical well-being,
  • stands as a coping and defense mechanisms,
  • transforms and breaks down social barriers,
  • generates optimal functioning in organizations and in individuals,
  • Induced by leader, improves productivity and group performance in the workplace.

How to Increase Positive Emotions?

To increase positive emotions and positive encounters, apply the following five strategies:

  1. Prevent any type of bucking dipping

    • Stop poking fun at someone, focusing in their insecurities, chronically criticizing others.
    • Encourage this change among people around you.
    • Start pressing pause consciously eliminating unwarranted negativity.
    • Keep track of your progress by scoring your interactions.
  1. Focus on what is right instead of what is wrong

To know if your focus us centered around what is right or if you have some impact on your environment, take the Positive Impact Test from Gallup. The Positive Impact Test provides 15 statements to measure your impact and your progress. Don’t hesitate to print them, read them and encourage your friends to take the test.

  1. Develop several good relationships

    • These relationships have to be best friends quality with coworkers in order to increase your job satisfaction and productively and subsequently increase theirs.
    • Actively listen to your coworkers.
    • Acknowledge when someone is doing a great job.
  2. Give unexpectedly

  3. Reverse the Golden Rule

    • The Golden Rule signifies “Do unto others as you would have them do unto you”. Clifton and Rath introduced the reverted golden rule: “Do unto others as they would have you do unto them”.
    • Personalize your interactions and the way you praise and recognize others.

Review

How Full is Your Bucket? by Donald O. Clifton and Tom Rath is a brief, easy to read, encouraging and compelling book that gives tools to spread positivity in life or at work, to become a better leader, to develop values and character.

Furthermore, I found interesting that both authors share their personal adversities and explain how they have ingrained positivity in their lives and thoughts to overcome their health obstacles.

On a personal level, I wanted to read a positive book, that can stimulate everyone’s mind, inspire leaders to work on themselves and their leadership skills, to provide some tools to dilute the toxicity and the negativity in the workplace, to break the cycle of negativity in your life.

I believe that most of us can handle positive situations and encounters, but not everyone can handle difficult situations, that preparation is key and it is better to be safe then sorry, that it is better to be warned about toxicity than to be blindsided by it, and finally that knowledge is power.

In addition, Donald O. Clifton and Tom Rath are right when they claim that negativity stems from your culture and has become the norm. They are also right when they state that emptying someone else’s bucket will not make you feel better but only make you feel less then. So, you have to wonder: are you a bucket filler or a bucket dipper?

Favorite quote(s)

Most of us want more positive emotions in our lives. We want to feel like Tammy did in her brief meeting with Karen more often – and like she did after her performance review less often. Unfortunately, wanting a more positive environment isn’t enough. Most of us have grown up in a culture in which it’s much easier to tell people what they did wrong instead of praising them when they succeed. Although this negativity-based approach might have evolved unintentionally, it nevertheless permeates our society at all levels.

Recognition is most appreciated and effective when it is individualized, specific, and deserved.

Ratings 3/5

Author

Donald O. Clifton

Tom Rath

Purchase