Difficult people are everywhere and often demonstrate difficult behavior.
Their behavior can be overtly hostile and aggressive or passive and dismissive.
They can drain you and break you out of your character because they may act differently than you expect or apply a system of belief you don’t abide to.
Discerning whether or not they are being spitefully or involuntarily difficult is quite tricky.
1. Calmly walk away from difficult people
Some people are difficult even impossible all the time for no clear reason and will drain you of your energy and even destroy your life, no matter what you do.
In these circumstances, it becomes detrimental to walk away from the situation, to make a clean break and focus on the positives to come.
2. Try and understand the difficult person
To understand difficult people, you must first start by identifying your values, expectations of people and system of belief.
You must also understand that you have legal and personal rights to defend.
Often times, our expectations of how people should act and treat us are what create misunderstanding, conflict and resentments.
If your expectations are too high, you will be let down in some fashion and if they are too low, you will be disrespected.
If your expectations are too rigid or unrealistic, you will suffer the consequences and involuntarily create difficult people.
Instead, don’t place any expectations on anyone but expect a positive outcome.
3. Take responsibility for your own reaction
Taking responsibility for your reactions will help you manage your emotions, gain control over a situation, direct and influence others.
It will also help you reframe your mindset and not play victim to your circumstances.
4. Learn what to say and what not to say to a difficult person
You can start by actively listening to them and then by finding out what to say and not to say.
Actively listening does not mean that you are actively agreeing with their point of view or that you are endorsing their opinion but it means that you are willing to acknowledge what they have said and to understand them.
Learning what to say or not to say is about being assertive, standing your ground, choosing how to respond to a situation, thinking about consequences, setting limits and finding an appropriate solution.
5. Deal with the difficult behavior and not the person
Learn to be assertive, to gain a solid sense of self, to stand your ground, to communicate your needs clearly and confidently.
Not asserting yourself and accommodating a difficult person will only lead them to disrespect you further and
Review
How To Deal With Difficult People: Smart Tactics For Overcoming The Problem People In Your Life by Gill Hasson serves as a practical guide to become more assertive, confident, courageous and to think strategically when it comes to dealing with difficult people.
How To Deal With Difficult People: Smart Tactics For Overcoming The Problem People In Your Life explores situations in life and at work that we have dealt with and still have to deal with.
Gill Hasson puts many challenging situations into perspective and provides solutions to problems.
On the long run, difficult people are toxic and corrosive. It is detrimental to carefully monitor the impact of these types on individuals on our lives, mental and physical health.
Some of them enjoy creating chaos and toxicity around them and others do so involuntarily.
Sometimes, we are able to put physical distance between yourself and difficult people.
Other times, because of our work situation or familial reasons, we have to put up with them and have to find different ways to put up with them.
Gill Hasson puts many challenging situations into perspective and provides solutions to problems.
Let me know below what you think about this book!
Favorite quote(s)
The thing is you can’t directly change other people’s behaviour; the only thing you can change is how you respond and deal with it.
In the past, you may have thought that there was only one or two ways to do this: either grit your teeth and hope that they’ll stop being so difficult, that things will improve, or get the difficult person to see just how difficult they’re being.
Both of these approaches are unlikely to fix the problem. In the case of gritting your teeth and hoping things will improve… they won’t. In the case of getting them to see
just how difficult they’re being, that’s unlikely too.Even if a confident person feels anxious about dealing with difficult people, they don’t let fear and anxiety paralyse them: they deal with other people and situations despite their fears or worries. They recognize they have to start somewhere, however apprehensive they are.
You can’t control what others think about you, so leave them to their own judgements.
Ratings 4/5
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Every workplace has difficult employees and we all have been, to some extent, in different situations with hateful coworkers.
Most coworkers use extreme tactics to get advancements in the workplace and would do anything to trigger you, to demean you or sabotage your own progress. Some take job positions where they do not belong and that they cannot handle. Others are misusing their strengths and transforming them into flaws that are not accepted in the environment they choose to work in. Others are even responding to an already toxic workplace. Lastly some coworkers are oblivious to their visible flaws and practice them outside of work. In order to deal with other toxic coworkers:
Toxicity is the quality of being harmful and poisonous. There are different levels of toxicity and most of the time, the leader’s character and level of toxicity are closely connected.
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