Acquiring Impressive Problem-Solving Skills In 6 Steps

Leaders are often faced with recurring issues in their personal and in their professional lives.

On a daily basis, they fight to retain talent, to keep their businesses alive, to keep up with the market, to increase their return on investment, to deal with clients, to evolve and to encourage growth.

Problems arise when there is a discrepancy between reality and expectations, when leaders are unable to successfully reach their goals.

Their ability to anticipate and to solve problems will determine their success and will increase their chances for promotion.

Wondering how to acquire problem-solving skills?

Acquiring Impressive Problem-Solving Skills In 6 Steps

What is problem-solving?

Problem-solving is a cognitive skill that is useful in challenging, problematic and uncertain situations that require resolution.

Problem-solving is uncomfortable, takes time, requires practice and need constant monitoring. This intuitive skill is also sharpened by mistakes and failures.

Furthermore, problems encourage growth and change in us. That is why problem-solving requires facing inner demons.

It also helps us acquire innovative skills, people skills, communication skills, data gathering, conflict management and analytical skills.

How to actually solve problems?

Problem-solving gives leaders the opportunity to deal with change, to handle conflict, to delegate, to humbly ask for help.

Leaders who are unable to effectively solve problems lack knowledge in their respective fields, don’t establish practical methods, don’t commit to one solution, fail to implement their vision or to understand the problem all together.

STEP #1 Work on your character

You cannot control most of the situations that you will face in life. However, you can control how you react to them. It is therefore necessary to work on your character and to:

  1. Know yourself, trust your intuition and understand that your ideas are valuable.
  2. Be mindful that problems arise every day and that you cannot solve everything all at once.
  3. Write down all the rules and core values that guide you so you can remember them in time of need.
  4. Be open-minded, explore other fields than your own and to frequent people from other industries.
  5. Educate yourself on your business. Read books and articles on your field.
  6. Avoid jumping to conclusions. Challenge your assumptions before you restrict your opportunities
  7. Be patient but take action before it’s too late and before the opportunity expires.
  8. Pay attention to other people’s opinion but don’t worry too much about the naysayers.
  9. Admit if you have made a mistake. Great leaders are able to face issues without shifting blame and shifting values.
  10. Embrace change and avoid criticizing new ideas.
  11. Welcome failure. Don’t beat yourself up or don’t blame yourself for failure. Most successes or most innovations have broken through from failures.

STEP #2 Defining & Understanding the problem

Problems are synonymous with difficulty, issue, trouble, worry, complication, obstacle or setback. Problems trigger fight or flight response when handling a problematic situations.

There is no need to immediately appear decisive or to impress people. You must first define and understand the problem:

  1. Get the information about the problem.
  2. Identify the complexity, the symptoms, effects and root causes of the problem.
  3. Take time to reflect on your situation and to observe.
  4. Talk to the people implicated in the situation.
  5. Look for patterns and for trends.
  6. Find analogies to your situation that can help spark ideas.
  7. Reverse the problem: find the opposite problem or envision a worse problem.

STEP #3 Solutioning

Anticipating problems is the best option. But, the key is to staying focused or finding a solution. You must be able to study all the possible solutions of the problem:

  1. Explore all ideas even if you think that they won’t work.
  2. Suggest solutions that would make the problem worse.
  3. Think about your past experiences when you have been put in sticky situations. It can be a conflict with your coworkers, It can be a discussion with your clients or situations with your family.
  4. Look at what is being done by experts and evaluate the opposite solution.
  5. Ask for help from people around you. You can use brainstorming, mind mapping or road mapping techniques.
  6. Remove yourself from the situation to clear your mind and gain a different perspective.
  7. Break down the situation into simpler components.
  8. Write down pros and cons of the solutions.
  9. Clarify the criteria that your solution must meet.
  10. Test the feasibility of the solution.
  11. Organize your thoughts and pick the solution that will maximize your return.

STEP #4 Making a decision

When you have evaluated all the solutions, it’s time to make a decision. One decision is better than none.

  1. Look up the “unwritten rules that you are about to break before making a decision.
  2. Weigh in the consequences of your decisions. Rapid decisions can have serious implications, especially if you are a leader. So, be aware of the economic, social, political challenges of your decisions.
  3. Luckily, the leader does not have to resolve every problem on their own. To make better decisions, involve your team in the decision-making process. However, the final decisions is up to you.
  4. Seek to solve the problem long-term.
  5. Take the necessary time to make the right decision. You don’t need to impress or to act fast, you need to act right.

STEP #5 Executing the decision

After finding the perfect solution and making your decision, start implementing it:

  1. Set goals and deadlines that align with your goals.
  2. Keep your goals in mind.
  3. Focus on the outcomes of the solution and visualize the best scenario.

STEP #6 Measuring your progress & Monitoring the problem

Unfortunately, problems don’t solve themselves and can grow as time passes by. If the roots of the problem still persist:

  1. Assess the impact of your current decision.
  2. Reward yourself if your solution is bringing positive results.
  3. If your plan doesn’t work, cut the losses and get back up.
  4. Ask for additional help. 
  5. Execute your plan B if you have one. Revisit the problem, start over the solving process otherwise.
  6. Take a break before moving on to the next problem.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

Empowering Your Team & Retaining Talent

Keeping a job for a lifetime at the same company is no longer a concern for employees. Nowadays, most employees are looking to explore, to evolve professionally, to grow personally and do not depend on one company to do so. 

With the amount of layoffs in the last generation, employees have learnt to mistrust leaders and corporations. They no longer feel empowered, committed, engaged, aligned with their organization or no longer think that leaders have their best interest at heart.

However, good employees are needed to reach company goals. Leaders should be concerned when several good employees leave in a matter of weeks, when employees start performing poorly, act disengaged, take too many sick leaves, skip meetings, arrive late, are unmotivated, are overworked, unproductive or underpaid.

Wondering what are the strategies and tactics to empower your team, to maintain a trust climate, increase employee alignment and retain talent?

Empowering Your Team & Retaining Talent

What is employee empowerment?

Employee empowerment is a loosely used term.

It mostly designates the way people feel about themselves at work, the ease with which they are able to use their strengths, to freely demonstrate their talents, to achieve their purpose, to find meaning and satisfaction in their jobs.

It also stems from their ability to feel productive, confident and in control in the workplace.

Furthermore, employee empowerment is a leadership style. Leaders must feel empowered in order to empower. Indeed, they must be able to maintain self-confidence, to manage their time, to gain influence, to effectively communicate, to listen, to reach their goals and to be open to learn.

In addition, an empowered employee doesn’t need permission to do his or her work, to create an appropriate process, to control the outcomes of his or her work, to develop a personal scope.

On the other hand, employees who are disempowered don’t openly critique the organization, don’t make open suggestions, don’t challenge the status quo, don’t know what is expected of them, and are often blindsided. When employees don’t feel empowered, they tend to leave.

What are the challenges of employee empowerment?

Deciding to quit is a long process that can be triggered by various traumatic, memorable and emotional events:

  • Lack of empowerment, of recognition, validation or compensation.
  • Lack of career opportunities and possibilities of growth.
  • Lack of challenge. This creates boredom, a need for a career change and a need for more responsibility.
  • Lack of purpose. In this case, employees feel like they are not operating at their maximum potential, that their strengths are not properly used, that their jobs don’t have meaning and don’t bring them satisfaction. Work constitutes an important part of your life. Therefore, making it meaningful and empowering is necessary.
  • Career disillusionment. Employees feel like their career path is not as they believed it to be.
  • Workplace toxicity and leader’s unethical behavior. Workplace toxicity comes from the fact that core values and trust have not been instilled. This can result in being influenced, in spreading toxic behavior, in feelings of being marginalized or harassed.
  • Aggressive office politics.
  • Poor communication with higher-ups.
  • Work-life imbalance and lack of flexible hours.
  • Change in personal situation (health, family, …).
  • New sudden career opportunities.

Should you hold back employees who want to leave?

Retaining young employees is the most difficult because they need more care, more validation and more training.

To increase employee engagement and to compete for talents, most organizations resort to quick fixes that provide short them results. It is essential to:

  • Accept that employees are going to leave no matter what.
  • Accept that employees who are leaving are sure about their decision.
  • Accept that the decision to leave is potentially connected to your behavior, to the company’s policy and culture.
  • Hire appropriate employees for the job in the first place by directly asking them about their needs.
  • Conduct an employee exit interview and ask your employees why they want to leave. Doing so will help you fix recurring problems within the organization and reduce employee turnover.

How to empower employees and prevent them from leaving?

To decrease employee turnover, leaders must change their mindset and rethink the company culture. Empowerment can lead to higher levels of commitment, innovation, motivation, more productivity and better relationships.

  • Determine your core values. Have enough integrity to share and demonstrate your values.
  • Be an example, demonstrate the benefits of empowerment, act ethically and a teacher to your team.
  • Assess and improve your communication style.
  • Be fair at all times and don’t pick favorites.
  • Learn to cope with change. Don’t expect immediate change and the change you envisioned.
  • Build an environment that promotes inclusiveness and unity. For example, remove the traditional organizational structures to improve communication among workers.
  • Value your employees and their expertise.
  • Listen to your employees. Ask them for advice, let them speak freely and truly consider their responses.
  • Share your vision and your story with your team in order to motivate them towards a unique goal and to check if they align with it.
  • Set high but achievable expectations for your team. Let them know about it.
  • Clearly define everyone’s activities so they don’t step on other people’s toes.
  • Help your employees identify their purpose, even if their calling is not in the organization. It would be more rewarding for them and more effective for you to remove them from the team and give them some indication of an ideal career path.
  • Increase your employees awareness. Share information about organizational policies, processes, structures, standards, decisions.
  • Involve your employees in the decision-making process. 
  • Learn to delegate. There is nothing more frustrating than a leader who micromanages, who needs to approve every stage of the process, who doesn’t think that their team can have the workload without them.
  • Encourage people to take initiative and to solve their own problems.
  • Give your employees autonomy and more ownership of their work. Give them the freedom to reach the company’s objectives.
  • Allow people to take risks and to make mistakes.
  • Increase accountability and avoid the blame game at all cost, especially when something goes wrong.
  • Recognize, reward your employees and show appreciation for the work that your team puts in. Help them understand that their contributions at work have a real impact.
  • Request and provide feedback often. Give credit when it is due, provide coaching and training.
  • Have an open door policy, if possible.
  • Help your employees grow professionally and personally. Allow them to succeed and be the best. Make them look good and they will reward you with good work
  • Increase benefits, avoid overwork, allow flexible hours and leaves of absence.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

The Importance Of Innovation In Leadership

Welcoming innovation and creating an overall innovation culture at work is not easy but necessary.

Most company cultures have very limiting unwritten rules when it comes to innovation. For the most part, innovators in corporate culture are seen as irresponsible, unmindful, nonconformist and disruptive. For instance, some organizations will not hesitate to shut down dissident voices and to punish rules breakers.

Furthermore, the longer you have been in a leadership position, the more you become complacent, the more you get stuck in your ways, the more you start believing in erroneous paradigms, the less you are willing to take risks, to change your processes and to innovate.

Wondering how to avoid complacency and to enable the innovation process?

Innovation Leadership

What is innovation?

Innovation is a natural or acquired process that is present as a core value in most organization and that can make all the difference. It is the ability to deliver new positive data, value, concepts and systems. Somewhat, innovation implies creativity but not the other way around.

Furthermore, innovation is a mindset but not everyone is able to trigger innovation. Innovative leaders are capable of:

  • Self-awareness and of assessing situations.
  • Creativity and of generating new opportunities for themselves.
  • Identifying issues, understanding them and exploring different perspectives.
  • Finding long-term solutions to problem and making strategic decisions.
  • Having a vision, short and long-term goals.
  • Performing at a higher level, effectively restructuring organization, implementing a vision and appropriately using their resources.
  • Communicating effectively.
  • Adapting to different circumstances, taking action despite the circumstances and reinventing themselves.
  • Taking charge of their behavior and their emotions.
  • Adequately handling failure and success.

Why innovate?

Leaders feel pressure to adapt to the market, to create new products, to maintain a stable work environment, stable results and still welcome innovation. Jump starting the innovation process within your organization will help you and your organization:

  • Stay relevant.
  • Gain a competitive advantage.
  • Remember that what worked in the past, will not necessarily work right now.
  • Demonstrates your effectiveness, adaptability, capacity to handle issues and to overcome challenges.
  • Pay close attention to the customers.

How to trigger and maintain an innovation culture?

Every organization has their own culture and every leader has their own norms. So, in order to avoid complacency and to trigger an innovative spirit:

  1. Live a healthy Work-Life Balance.
  2. Identify new ideas to integrate into your leadership style. 
  3. Keep an open mind, focus on the positive, give yourself the time and the opportunity to explore, always ask questions and always be open to learn. Pursue truth and knowledge.
  4. Challenge your own knowledge, your assumptions and your preconceived notions.
  5. Avoid using your life and work experiences to drive innovation. Question and learn from everything: read, observe and explore more than usual. You can even look at other innovative ideas and see if they fir your situation.
  6. Get out of your comfort zone, challenge conventional wisdom and the status quo.
  7. Create a personal mission statement that measure your progress, that helps you follow through on your commitments and that incorporates your willingness to innovate.
  8. Rephrase a same issue multiple times to gain more clarification.
  9. Don’t hesitate to break societal rules to get where you want to go.
  10. Demonstrate that innovation is necessary. Incorporate it in your core values and in your actions.
  11. Listen to different ideas and appreciate other people point of views, especially if they are not related to the issue. However, this doesn’t mean that you will need to apply their point of view.
  12. Be confident in your vision and embrace change.
  13. Write down every idea that comes to you even if you don’t have the opportunity to use them.
  14. Learn to take calculated risks, to handle failure as well as success, to plan for the unknown and for failures, to celebrate success. Failure and success can inhibit your ability to innovate because you are constantly thinking of what could go wrong. It is therefore important to see failure as an opportunity to grow and to get closer to success.
  15. Analyze the time and the cost needed to implement your innovative idea.
  16. Identify the passionate people and change agents on your team. Besides, expecting people to be passionate, demonstrate your own passion and convey it to your team.
  17. Identify the people who are blocking your ideas in the organization. It would be wise to share your vision with them and try to convince them.
  18. Ask for constant feedback and give feedback yourself.
  19. Empower your team at all levels, trust them, allow them to speak their minds, to find different alternatives to a problem and help them achieve their goals.
  20. Encourage dissenting voices who can challenge in new ideas and analyze their every aspect, who can identify areas in the organization that need optimization.
  21. Welcome brainstorming activities and filter out ideas with potential.
  22. Set deadlines to build pressure and to get more out of your team.
  23. Train your employees to hone their skills, to appreciate change and set high expectations for them.
  24. Avoid criticizing your team when they come up with new ideas and avoid shifting blame when something goes wrong.
  25. Remove your ego and potentially collaborate with your competitor.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

Getting Promoted At Work — 32 Easy Strategies To Take Control Of Your Career

Getting a promotion is a long and complex process that can trigger your innermost insecurities. Therefore, it requires a lot of internal and external work. 

Furthermore, getting promoted involves being willing to take risks, changing your bad habits, increasing self-awareness, improving your behavior, being able to compete for a position, being committed to a goal and to an organization.

Wondering how to take control of your career, get a pay raise, get promoted, or move on to a new successful career?

Getting Promoted At Work

To be promoted, you have to make yourself valuable and bring success to your organization. Promotion comes from a need to:

  • Be recognized.
  • Take on new responsibilities.
  • Gain more influence, more authority, more respect and more credibility.
  • Get a pay raise.
  • Learn new skills.
  • Have greater impact on your organization.
  • Acquire a higher sense of achievement, of job satisfaction.

You must pursue a promotion for the right reasons.

Indeed, if you decide to go after a proportion for the money, for a feeling of superiority, for an ego boost, for revenge purposes, you will not last long in the position.

  • Be mindful of the impact of your promotion. Measure the changes that the promotion will brig and if you will be able to handle them, if your time and health will be jeopardized, if your priorities will be rearranged, your relationships repurposed, your commitments denied, if there will be more power plays and more politics. Establishing the pros and cons of the promotions will clarify the reasons why you are pursuing a promotion.
  • Identify your ideal position, ideal boss, career path and compare it to the promotion.
  • Do your homework on the promotion, identify the required standards of your promotion then demonstrate that you meet the requirements for the new position.

How to get promoted?

To get promoted, you must get noticed for the right reasons. It is necessary to build your brand from day one. As soon as you leave your house, you have to be mindful of your behavior, your appearance, your words and your brand.

To maximize your potential, to build your brand and to finally get that promotion:

  1. Stay prepared for success. Stay focused and competent at your job, meet your goals and deadlines, remember that experience will build up your credibility.
  2. Present yourself in the best light possible. Mind your image and your grooming. Your style says a lot about you and is your first representative.
  3. Decide what yo want to be known for and guard your reputation with your life. Remain professional at all times when at work, stay away from drama, don’t gossip and mind what you say to others.
  4. Understand that you must establish your identity and your self-worth outside of your career and your job description.
  5. Lead by example and establish a code of conduct for yourself.
  6. Learn to be patient and to slowly reap what you sow.
  7. Find out what matters most to you, keep commitments to yourself and to others, create a vision board, repeat positive affirmations if you have to, set goals and review them daily.
  8. Temper your desire to speak out, to speak first and to speak the loudest. Keep your message brief all the time. Avoid talking just to fill the silence and avoid small talk if you are incapable of handling it.
  9. Speak clearly, control your voice tone, pitch, pace, diction and intonations. Also, be careful of the words that are coming out of your mouth. Stay positive in your delivery and never use the word “no”.
  10. Listen not with the intent to reply but the desire to understand, with the desire to read between the lines, to take real interest in what people are saying and to be empathetic.
  11. Pay attention to the unspoken language, gestures. Remember that talk is cheap, that actions speak louder than words. On your side, make sure that you keep eye contact during conversation.
  12. Learn to rely on your gut, on your instincts, on your common sense.
  13. Boost your leadership self-esteem from time to time.
  14. Be confident in your abilities, know your strengths and weaknesses, be open to learn. Confidence will help you develop your presence and command respect. Besides, don’t allow your strengths that have gotten you noticed so far be the reasons of your demise, of your career derailment.
  15. Stay authentic to be able to build relationships.
  16. Keep your integrity throughout the process. Don’t do things that you don’t want to do or you don’t think are right to do.
  17. Be a problem solver, taking into account the company culture and requirements. To every problem you bring to the forefront, find a solution to it. Anticipate issues, gain perspective, be responsive, adapt to different circumstances and learn to solve them before they show up. This will make you more reliable, more empathetic, will leave you two steps ahead. This will also get higher-ups to trust and respect you.
  18. Be flexible and organized.
  19. Show initiative and keep your motivation.
  20. Show that you can effectively manage conflicts and face challenge. Furthermore, learn to control your emotions to control your behavior, keep your composure in difficult times, stay optimistic and see pressure points as opportunities.
  21. Improve your communication style and learn to adapt  your style to different context.
  22. Keep the communication line open with your boss, inform him or her of your latest achievements and seek feedback. During performance reviews, mention your career goals, directly ask for a promotion or for more responsibilities for example.
  23. Take risks and don’t be afraid of failure. If you fail, turn a negative into a positive, learn from your mistakes, avoid dwelling on your past, avoid beating yourself up or blowing events out of proportion.
  24. Be accountable, correct past mistakes and avoid shifting blame.
  25. Understand the company culture, learn to deal with office politics. 
  26. Be loyal to your employer, have the best interest of your organization at heart and demonstrate your intentions.
  27. Take every opportunity to network and to build a list of contacts who can help you. To do so, master your people skills, discover how to sell yourself, treat every encounter like gold, do more favors than you ask for. Talk about your own achievements, your interests and motivations without overbearing your audience. However, don’t toot your own horn, don’t be desperate to make contact, don’t nag people, don’t focus too much on yourself  or else you will damage your relationships.
  28. Enter a mentorship program or find a mentor in your organization who can give you some advice and take your career to the next level.
  29. Volunteer for additional and interesting work outside of your position, for a position that you wish you had inside your organization.
  30. Attend training programs and seminars.
  31. Don’t try to please everyone. Respectability trumps likeability every single time.
  32. If you don’t get promoted, move on or create your own opportunities. But no matter what you do, don’t feel entitled to the promotion.

 

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

Are You Successfully Managing A Healthy Work-Life Balance? — 26 Tips For Preventing Burnout

The workplace can help us realize our potential but it can also trigger fight or flight responses in us, bring out our innermost insecurities. At work, as leaders so many things threaten our career goals, our promotions, our desires for success, our relationships and most importantly our sanity.

Leaders constantly feel the pressures of keeping up, of always being on top of everything. It is even a requirement that leaders project confidence, demonstrate optimism, or remain stoic in the face of events.

However, sooner or later, we end up sacrificing what we value most, solely keeping up with appearances, looking busy but being unproductive, spreading ourselves thin, doing sloppy work and not caring about people.
Wondering what strategies to use to improve your well-being and work-life balance?

Healthy Work-Life Balance Preventing Burnout

What is work-life balance?

Work is part of life: we spend most of our waking hours at work more than anything else. Needless to say, work and life are not opposite nor are they inseparable: lack of work-life balance has direct repercussions on our health, finances and families, creates fatigue, poor judgement, poor performance, high emotions.

Creating work-life balance is not giving equal attention to both work and life. But, it means that you are satisfied with your contributions to your life and work, that you are able to create a sustainable synergy between both so that you are fueled by them on a daily basis.

A healthy work-life balance can be motivated by life changing events or by a desire to do better. Work-life balance involves wise time management, self-discipline, and creates a better quantity to quality ratio.

Balancing work and life is hard but achievable because time is limited and we want to maximize our time the best we know how.

Benefits of a healthy work-life balance

A healthy work-life balance is an issue that mostly plagues millennials. To them, work should be enjoyable, emotionally and financially rewarding.

In many ways, it forces us to redefine success, our career and our relationships. It also helps us fulfill our needs, give us a profound sense of satisfaction, and become the best version of ourselves.

It allows you to create intention: you move with a clearly defined purpose. It is essential to manage your time and resources, level of commitment, to invest most of them in yourself and not in someone else’s dream.

It has the ability to increase job satisfaction, well-being, sense of self, self-awareness, effectiveness, adaptability, resilience, and creativity. It provides the tools to improve work performance, to revamp health, to maintain relationships, to appropriately deal with stress, and to avoid burnout.

How to create the best work-life balance?

Sometimes we are unable to distance ourselves from work because we feel indispensable to the organization, we feel threatened, or replaceable. Furthermore, achieving work-life balance is hard: some people, mostly high achievers, can feel guilty for taking time off and not investing it in their work.

However, an unhealthy work-life balance can lead to burn out, can trigger unexpected emotional outburst, heavily strain your physical and emotional well-being.

Burnout is hard to recover from. It hits you unexpectedly but is actually a slow burning process. Burnout is caused by overworking yourself, by a lack of recognition, by a lack of validation and chronic stress. It translates itself into feelings of powerlessness, hopelessness, dissatisfaction, despair, depressions, low self-esteem, feelings of being stuck and of failure.

In addition, it is detrimental to understand that living to work or sacrificing health and energy is not the way to succeed. To successfully create a healthy work-life balance:

  1. Take care of yourself first and boost your leadership self-esteem from time to time. It is cliché but it is true: when you fly on airplane, you must put your mask on first before assisting others.
  2. Be clear about your purpose. Identify the reasons why you are working, establish a personal mission statement or elevator speech.
  3. Take back control of your time, your energy, thoughts and happiness. Strangely enough, we choose the life we want to live. We chose yesterday the life we are living today.
  4. Be present and get out of autopilot mode. This will help you appreciate moments in your life and to think on your feet.
  5. Assess your strengths and weaknesses to figure out where and how to apply them, to know when and how to say no and to get the most out of work.
  6. Identify stressors, the things that fulfill you the most and those that don’t. What activities engage you the most? If your aren’t applying your strengths and interests at work, find areas outside of work to do so.
  7. Prioritize what matters most, avoid multitasking, pay attention to the vital few, keep your life simple and don’t be afraid of missing out.
  8. Align your daily activities in life and work with your values, principles.
  9. Set specific goals for yourself to increase motivation, to build up confidence and to stay focused.
  10. Be more disciplined. In order to make your life worthwhile, avoid distractions. This means that you have to shut down your phones, your television and avoid checking your emails outside of work.
  11. Be open to new opportunities, new experiences.
  12. Build real connections and learn to discern the authentic relationships by observing their actions.
  13. During the day, clear out at least one hour to relax and empty out your mind. Try meditation and a new sport. If it is not working, give yourself the space and the time to explore new things.
  14. Reduce your commuting time or avoid commuting during peak hours if possible.
  15. Dedicate more hours to sleep. Sleep is a cure for many diseases. It helps to eliminate bad toxins, to increase your focus and your job performance.
  16. Challenge your core habits and deal with change one at a time. Implementing a successful work-life balance can be overwhelming at first but it makes sense in the long run.
  17. Promote well-being in the workplace. Dedicate a specific space for work only, decorate your office with things you enjoy, be playful without being frivolous, show your employees that you take vacations and encourage them to do the same.
  18. Learn to delegate, to clearly communicate your requirements and to set boundaries. Setting boundaries help you gain respect from your employees.
  19. Stop focusing on analytics, metrics, meetings and deadlines to measure your self-worth.
  20. After work, reward yourself, leave work for the workplace and concentrate on your family and friends when you are with them.
  21. Help your employees understand that their health, well-being is more important to their productivity. That being said, monitor the most ambitious and driven employees to make sure they don’t burnout or literally work themselves to death.
  22. Value your employees and show your appreciation for their hard work.
  23. Don’t burden your employees with heavy workload and unreachable deadlines.
  24. Allow flexible hours and other activities in the workplace.
  25. Put the power of internet to good use and allow people to work from home. Employees working from home are more productive, have reduced commuting time, have less stress, are not constantly bothered by events in the office. It also allows the organization to save money on energy consumption and office space.
  26. Seek external help if needed.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

The Importance Of Public Speaking In Leadership

Public speaking is one of my favorite activities at work, whether it is selling a product or negotiating a contract. It allows me to gather information, to win over an audience and increase my leadership influence. It is the ability to be eloquent and to persuade which gives me an edge over the competition.

Public speaking skills are useful on a daily basis. They can be learnt, they are required in different social situations, from professionals to students.

However, public speaking requires a certain level of confidence, preparation, technique, voice control, clear ideas, arguments, objectives, good knowledge of the audience.

It also generates severe anxiety in most people. And, keeping your composure in stressful situations will demonstrate your leadership skills.

Wondering how to deliver your best speech and overcome fear of public speaking?

Public Speaking In Leadership

The importance of public speaking

Avoiding public speaking can be detrimental to your career, to your relationships and to your personal growth. This skill is called upon for celebratory events, meetings.

Public speaking enables you to transform people, influence some people, persuade others, help people work toward a personal or common goal, inspire emotions and provide value, convey a vision, drive change and positive actions, introduce new information, innovative ideas to a crowd.

It allows you to gain trust, to solidify your credibility, to become more confident, to find your voice, to address difficult conversations and find solutions.

Coping with the fear of public speaking

Public speaking can make some people anxious because the speaker is at the complete mercy of the audience. The good news is that fears are learnt behavior and can be unlearned. To get rid of your debilitating fear:

  • Keep in mind that the audience is generally supportive, even though they can make or break you.
  • Change your perspective and think of your speech as a conversation. To help you do so, practice in front of family and friends.
  • Start your speech with questions to get your audience more engaged.
  • Stay present, stop over-analyzing the situations and stop trying to be perfect.
  • Visualize a positive outcome.
  • Avoid trying to completely remove your anxiety. Instead, channel it otherwise, distract yourself from these emotions by exercising or listening to music.

Honing your public speaking skills

When speaking publicly you want to be understood, to guide them to your ideas. Public speaking doesn’t need to be your full-time job to be useful. To hone your public speaking skills:

  • Understand your audience. Your audience comes from different backgrounds, have diverse interests and needs. To forejudge their responses to your speech, analyze your audience, their culture, their current situation. Then, identify the points that you need to emphasize and those you need to remove.
  • Decide and format your content. It is important to know what you will be talking about. Furthermore, the format of your content will depend on the event.
    • Detail your speech, arrange your arguments in order of importance and organize your content to increase retention.
    • Employ different tools for your presentation like PowerPoint.
    • Give your audience practical advice.
    • Keep it simple, use short sentences, get to the point.
    • Introduction and conclusion are key and have to be most prepared.
  • Ensure that you passionate about the topic beforehand. Your passion will motivate the audience.
  • Determine your objective. Understand the need you have to impact your audience, the need to speak at this event and the decision to explore this specific topic.
  • Determine your communication style and rhetoric. It is important to mind your verbal and nonverbal delivery, to pay attention to your delivery, your tone and your voice more than you do to the content of your speech.
    • Captivate the audience and interact with them within the 10 first seconds.
    • Use action verbs, personal pronouns, present tense, tangible language, proper grammar, appropriate logic and conventional language. Adapt your message and language to your audience.
    • Use your own words to convey your personality and keep the audience engaged.
    • Learn to tell stories, to use relatable examples, your personal experiences and interests. This is why it is important to know your audience.
    • Ask provocative questions, embody the story and act out the anecdotes.
  • Before you start speaking, take a moment, breathe, master your fear, control yourself and your thoughts.
  • Keep your energy up from beginning to end.
  • Stand up straight, shoulders backward and arms open. Look at people in the eye and smile to put people at ease.
  • Walk around on stage before the speech to get an idea of the space available. This will allow you to feel at home on stage or in public and to move your body at will.
  • Act natural. There is nothing more off-putting and distracting than someone acting theatrical.
  • Look the part but don’t let your clothes distract your audience from the message.
  • Keep in mind that your audience wants to see you win. Stay focused: don’t be distracted by the audience, by naysayers and hecklers.
  • Treat your speech like an opportunity to have a conversation with friends.
  • Incorporate humor in your set if you are brave enough. Humor is risky but self-deprecating humor is always the best option.
  • Observe your competition, listen to other speakers and take notes. 
  • Rehearse your speech relentlessly and don’t let it show. Rehearsing will help you deliver your speech with confidence, avoid searching for words, avoid skipping important points. Practice will also make you a leader in your field and increase your credibility.
  • Solidify your credibility. There is nothing
    • Become an expert on the subject, create your own content and connect the dots properly.
    • Be transparent, trustworthy, fair and respectful. Conduct yourself morally.
    • Care for your audience and share valid information that will progress them
    • Agree to disagree with your audience, respect their values, avoid attacking them and don’t make them feel stupid.
    • Stay away from hate speech, offensive, untruthful, distorted and slanderish speech
  • Keep sharpening your public speaking skills and take some classes.

Hope that I’ve helped you get it together on your way to leadership!

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Bridging The Generational Gap: From Boomers to Millennials

In today’s workplace, leaders of organizations must hire millennials and boomers to keep business running. For the sake of their organization, leaders must have them collaborating, handling constructive conflicts and effectively dealing with change.

However, conflicts in the workplace, involving different generations, are old as time, are common, are inevitable and ought to be handled quickly before they get out of hand.

Conflicts usually arise when one generation is leading or managing another. These days, boomers are passed over for promotions, millennials are put in leadership roles and tend to manage boomers because they have a researched set of skills that are beneficial to the company.

Bridging the generational gap helps in making better decisions, reducing employee turnover, strengthening team cohesion and in building innovative products.

Wondering how to bridge the generation gap and build a more collaborative workplace?

Bridging The Generational Gap: From Boomers to Millennials

A generation is a period of time when people perceived the world differently. In one generation, people are shaped by social trends, are programmed with thoughts, values, moral ethics, models, examples of success and the guidelines to succeed.

Three generations rub shoulders in corporate: the baby-boomers (1946-1964), the generation X (1965-1980) and the millennials (1980-2000). Needless to say, each generation has their own set of strengths, weaknesses and of requirements in order to give their best at work.

The Baby-Boomers Generation

Boomers are the most famous generation and have a different set of values. They trust the system, understand hierarchy, follow rules and obey orders.

They believe in seniority and meritocracy. Indeed, they stay at a job for the longest time and wait for an opportunity for advancement.

Strengths

Employees from the baby-boomer generation:

  • Define their identity through their jobs.
  • Have a strong work ethic. They are hardworking even workaholics.
  • Are concerned about the quality of their contributions at work.
  • Are loyal to their organization and expect loyalty in return.
  • Have good people skills and build healthy relationships.
  • Are capable of team work.

Weaknesses

Employees from the baby-boomer generation:

  • Respect hierarchy and don’t challenge the status quo.
  • Depend on seniority for career advancement.
  • Unable to welcome change. They don’t understand that the world is changing and are unable to quickly evolve with it.
  • Have a poor work life balance. They are not flexible with their time, burn out easily and are willing to sacrifice their work life balance.

Requirements

To perform to the best of their abilities, employees from the baby-boomer generation require:

  • Appreciation, respect, fairness and equity of treatment.
  • Involvement on the job.
  • Job satisfaction.
  • Health care and retirement package.

The Generation X

This generation no longer trust the system and believe that corporations don’t have their best interest at heart.

Strengths

Employees from the generation X:

  • Are innovative and creative.
  • Are authentic. They feel the need to know and be themselves in every situation.
  • Are autonomous, independent, loyal to self and self-reliant.
  • Are flexible, task oriented and multi-taskers.
  • Take initiative and have an entrepreneurial spirit.

Weaknesses

Employees from the generation X:

  • Lack clear purpose.
  • Are insubordinate. They no longer comply to authority and are defiant.
  • Are easily bored. They need to be kept on challenging or high-profile projects.
  • Are individualistic. They put themselves and the well-being of their family first.
  • Lack commitment to an organization.

Requirements

To perform to the best of their abilities, employees from the generation X require:

  • Automatic respect.
  • That their leaders apply a laissez-faire or a democratic leadership style.
  • Short termed challenging projects.
  • To understand the reasons of a task before undertaking said task.
  • A healthy work life balance: they put family first, no matter what.
  • Unique, fun and informal organization with flexible hours.
  • Career advancement or a constant interest in their assignment. If they don’t get what they want or need, they jump ship.
  • High salaries and rewards proportional to their contributions at work.

The Millennials

Millennials are idealist and have a more democratic way of viewing the world. They intend to make work fun and purposeful, to innovate and to invest themselves.

They have high expectations for their jobs, are now able to blow the whistle easily, seek fairness and integrity in their leaders.

Strengths

Millennial employees:

  • Have an ability to connect with the world and to quickly share information.
  • Use online communication effectively.
  • Are positive and are culturally sensitive.
  • Are ambitious, innovative and drive change.
  • Seek learning opportunities and desire accomplishments.
  • Have a strong entrepreneurial spirit.
  • Are capable of team work.

Weaknesses

Millennial employees:

  • Lack interpersonal skills.
  • Have poor decision-making and problem-solving skills.
  • Need constant guidance and feedback.

Requirements

To perform to the best of their abilities, millennial employees require:

Bridging the generational gap

The collaboration of generations is essential to develop any organization. To bridge the generational gap and to retain more employees:

  1. Get to know your employees personally.
  2. Assess the strengths and weaknesses of your employees.
  3. Customize your leadership style to your employees.
  4. Keep a respectful tone, stay professional and use formal language, especially with boomers.
  5. Give people a reason to work for your organization.
  6. Transfer knowledge between generations.
  7. Put people in the right positions.
  8. Remind all parties involved that they have more commonalities than differences.
  9. Disintegrate stereotypes about people from different generations. For example, boomers can learn how to handle technology and millennials are not lazy.
  10. Promote the benefits of diversity and cultural sensitivity.
  11. Adapt your employees working hours to the organization and exemplify a healthy work life balance.
  12. Help people gain new skills by putting them on different projects.
  13. Upgrade your employees interpersonal skills.
  14. Provide technological trainings.
  15. Suggest mentoring program.
  16. Recognize and reward your employees for their contributions.
  17. Give positive feedback, especially to millennials.
  18. Have an open door policy to hear employee complaints and ideas.
  19. Set high expectations for your employees and expect the best from them.
  20. Welcome initiative, innovation and creativity.

Hope that I’ve helped you get it together on your way to leadership!

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The Importance Of Effectively Improving Your Communication Skills

Leaders receive a multitude of information on a daily basis. They make hard decisions every day and expect that their employees will directly understand and precisely apply them.

Decisions become erroneous when leader fail to listen. The execution process falls short when leaders fail to communicate and clarify their vision. Subsequently, they also fail to solve problems and reach their goals.

Wondering how to hone your communication skills and create a better working environment? 

The Importance Of Effectively Improving Your Communication Skills

What is communication?

Communication is a complex and dynamic process, used to collect information. It is also a form of human interaction that always involves at least 2 people, that depends on the character of the people involved and that relies on trust.

While communicating, we receive and/or emit information through silence, facial expressions, writing, reading, talking or listening. We use these skills practically everywhere at work, for every situations.

In addition, a noisy environment, stereotypes, cultural differences, lexical differences, company culture are barriers to communication. These barriers distort what is being said and what is being received. However, being aware if them is the first step to reprogramming communication.

Why is it important?

Communication skill is the ability to effectively interact with people to influence, to convince, to mobilize people towards one goal, to unify teams.

Developing communication skills will bring success at every level, help convey a better understanding of your standards and requirements, build positive healthy relationships, avoid or work through conflicts.

Great communication skills will improve your leadership credibility, your self-confidence, your relationships with others, your feelings of belonging and will decrease your stress level. They will also drive change and increase team motivation.

Furthermore, poor communication skills can prevent you from understanding your coworkers, getting hired or getting promoted, saving time or sharing request in meetings. communication failure leads to resentment.

How to improve your communication skills?

At work, some people struggle to share their thoughts, ideas. To improve your communication skills and get ahead at work:

  1. Be self-aware and stay authentic to your principles.
  2. Demonstrate empathy. Empathy will allow you to reach people, to perceive their feelings and perspectives, to build a team that you understand. For example, start by learning your employee’s name to show that you care.
  3. Demonstrate that you can be trusted by keeping secrets, by following through on promises and commitments, by being consistent, and by not withholding useful information
  4. Even though you don’t believe it, you are a brand and must treat yourself as such. You must learn to present, to market yourself, to quantify and value your assets.
  5. Find a purpose for every interaction. Your purpose gives your communication direction.
  6. Remember that everyone is different and won’t communicate the way you do.
  7. Always think win-win. According to Stephen Covey in The Seven Habits of Highly Effective People, it is better to seek mutual benefits in all human interactions, believe that life is a cooperation and not a competition.
  8. Understand the corporate culture to adapt your communication style. Your communication style will influence the way others react to you. Numerous communication styles have been developed throughout the years and most often, have been equated to leadership style. Needless to say, everyone doesn’t communicate the same way.
  9. Bear in mind that appearances are important, even detrimental to success. Maintain professional decorum at all times, dress appropriately, groom yourself, be hygienic, keep your composure according to the company’s culture.
  10. Take care of your own body language by standing straight, by eliminating over the top behavior, standing still, staying focused on your interlocutor, maintaining eye contact and restraining your facial expression.
  11. Actively listen and speak less. While listening, monitor body language, evaluate the emotional intensity of the conversation, stay open-minded, and choose your words carefully not to offend. This also means that you don’t need to emit judgement during the process, that you must avoid listening to reply or to seek ulterior motives in someone, and that you must allow people to talk without interruption, even if I disagree with them.
  12. When writing and speaking, keep it succinct, specific, clear, coherent and compelling for others. Avoid using ambiguous words.
  13. Treat people as you want to be treated. Stay polite and treat people with the respect that they deserve and with regards to their culture.
  14. Have an open door policy and be approachable.
  15. Analyze your audience. Take time and analyze the full situation and pay attention to non verbal communication.
  16. When in conversation, observe what is being said and paraphrase to confirm that you have properly understood, ask probing questions to get all the information and avoid daydreaming, tuning out or jumping to conclusions. If nervous, introverted or shy, practice your conversations before.
  17. Avoid using stereotypes to categorize someone or the info that they share.
  18. Use humor to defuse negative situations to elevate any subject, to put your audience at ease. Using humor is risky but is worth-while.
  19. Reward positive behavior and hold people accountable for negative behavior.

Last Words Of Advice!

To effectively improve communication, there are also a few unspoken rules to follow. One must avoid:

  • Discounting information on the account of discrediting the source.
  • Comparing the information you are getting with your own experience.
  • Calling attention to yourself or your situation.
  • Gossiping, openly criticizing or making fun of others and their interests. Find solutions and help resolve problem instead of creating them.
  • Noisy environment to have conversations.
  • Respect silence. Silence is golden in some cultures.
  1. Finally, don’t take anything personal.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

The Importance of Great Leadership

The Importance of Great LeadershipWhether it’s originated in our History or Culture, whether it’s from watching television or from frequenting our friends and family, we all have a clear picture in our minds of what great leadership is or should be.

We also have in mind which competencies and qualities are ideally associated to great leadership.

Wondering if that picture you nurture in your mind coincides with reality and what makes leadership so important?

What is great leadership?

Leadership is the ability to wheel power, to influence people positively in order to be successful, to bring like-minded individuals together towards a common goal or vision and to translate that vision into reality.

Influence allows leaders to gain consistent support for their views and opinions while building relationships with other individuals, groups or organization on a daily basis. It also helps leaders improve teamwork, and gain more credibility, and respect.

Furthermore, influence is used to win others over, to persuade and convince  without having to subject anyone to manipulation, force, command or control. It consists in a core competency in today’s workplace.

Why is leadership important?

Not everyone is a leader.

Not everyone is given an opportunity to lead or not everyone has made the conscious decision to lead.

Not everyone wants to be a leader because leadership requires time, knowledge, skills and emotional intelligence.

Some people are actually leaders but not in all aspects of their lives. At last, others leaders emerge later in life.

Moreover, the importance for leadership and the motivation for leadership go hand in hand.

Everybody is motivated differently by leadership: you can be motivated by a search for prestige, status, respect, deference, money, power, an increase in power of decision, a will to make the world a better place by servicing others, a strong desire to embody a vision and to bring that vision into reality.

In addition, without great leadership, chaos flares up.

The key competencies for great leadership

Leadership competenciesI believe that the nine competencies below are the foundation of great contemporaneous leadership:

  1. Demonstrating integrity and instilling trust in employees. Leaders must be capable of being responsible and accountable, of becoming an exemplar of wanted behaviors and values, treating others with respect, of doing the right thing, of walking the walk and walking the talk. According to Warren Bennis, “there is no difference between becoming an effective leader and becoming a fully integrated human being”.
  2. Learning continuously to be able to deal with personal and organizational complexities, to grow and become more effective, and finally to challenge the status quo.
  3. Share vision to inspire has purpose. A vision is what you want to create, to embody and achieve as a leader. The leader’s vision has everything to do with his or her purpose and is often reflected in his or her behavior.
  4. Thinking and acting innovation. Remarkable leaders know how to champion, plan and implement change successfully. .
  5. Possessing good decision-making skills. Leaders are able to identify problems and find solutions, and measure the outcome of those solutions.
  6. Maintaining strong communication skills. Leaders must be good speakers as well as good and active listeners. Communication skills increase the leader’s influence in the workplace. The best way to showcase your communication skills is to:
    • delay your speech, analyze your audience by getting to know their background, situation, history, values, enhance your rhetoric and work on the delivery of your speech.
    • describe the situation you want to change, its impacts and its solutions.
    • ask for other people input by professional courtesy and be open for discussion.
  7. Developing emotional intelligence. Exceptional leaders get to know themselves before getting to know others, lead themselves before leading others, use their emotions at work but don’t let their emotions use them.
  8. Building healthy relationships and connecting with your followers. Indeed, outstanding leaders hold your employees to a higher standard, with higher expectations with the belief that their employees can meet them. They also provide feedback, invest in their employees personal strengths, value collaboration and team work in order to connect to your workforce.
  9. Developing others by mentoring and coaching them in order to sustain high performance employees, to train them for leadership positions and to strengthen employees weaknesses and to help “difficult” employees to fit into the corporate culture. A great leader is a catalyst, facilitator that allow each member of the team to shine. By then, employees commitment and productivity will be increased. Tom Rath and Barry Conchie (2009) said it right in Strengths Based Leadership: Great Leaders, Teams, and Why People Follow: “Perhaps the ultimate test of a leader is not what you are able to do in the here and now – but instead what continues to grow long after you’re gone.”.

The skills of leaders are transferable to every aspect or role of their lives: they are applicable to their community, neighborhood.

Acquiring all those skills all at once are not realistic: a leader must assess his or her strengths and weaknesses to know which competencies he or she already possess and which competencies to develop first.

Are you currently viewed as a potential leader?

You are viewed as a potential leader if:

  • people regularly come to you for advice, for brainstorming or problem solving,
  • you are progressively given more responsibility on a project by your boss,
  • your boss asks for your opinion on a subject matter before an “above your pay grade” meeting
  • or you are included in your coworkers social activities.

If you are not being perceived as a leader, start with these small steps:

  • Respect the company’s culture, work protocols and procedures and perform well.
  • Offer your help when there is extra work to do in the office. This will show that you are ready to roll up your sleeves for the success of the project, to apply yourself effectively without complaining.
  • Volunteer outside of work. This will allow you to test your leadership skills, to inquire whether leadership is made for you or not, to learn new skills and mostly to make mistakes with less consequence to your career.
  • Read or write articles about leadership development and take courses to increase your knowledge about leadership.
  • Cultivate your strengths and be aware of your weaknesses.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.