Quote Of The Week #58

Quote Of The Week #58 Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. Winston Churchill #quotes #leadershipquotes #lifequotes #courage #leadership #LeadershipDevelopment #JourneyToLeadership

Acquiring Impressive Problem-Solving Skills In 6 Steps

Leaders are often faced with recurring issues in their personal and in their professional lives.

On a daily basis, they fight to retain talent, to keep their businesses alive, to keep up with the market, to increase their return on investment, to deal with clients, to evolve and to encourage growth.

Problems arise when there is a discrepancy between reality and expectations, when leaders are unable to successfully reach their goals.

Their ability to anticipate and to solve problems will determine their success and will increase their chances for promotion.

Wondering how to acquire problem-solving skills?

Acquiring Impressive Problem-Solving Skills In 6 Steps

What is problem-solving?

Problem-solving is a cognitive skill that is useful in challenging, problematic and uncertain situations that require resolution.

Problem-solving is uncomfortable, takes time, requires practice and need constant monitoring. This intuitive skill is also sharpened by mistakes and failures.

Furthermore, problems encourage growth and change in us. That is why problem-solving requires facing inner demons.

It also helps us acquire innovative skills, people skills, communication skills, data gathering, conflict management and analytical skills.

How to actually solve problems?

Problem-solving gives leaders the opportunity to deal with change, to handle conflict, to delegate, to humbly ask for help.

Leaders who are unable to effectively solve problems lack knowledge in their respective fields, don’t establish practical methods, don’t commit to one solution, fail to implement their vision or to understand the problem all together.

STEP #1 Work on your character

You cannot control most of the situations that you will face in life. However, you can control how you react to them. It is therefore necessary to work on your character and to:

  1. Know yourself, trust your intuition and understand that your ideas are valuable.
  2. Be mindful that problems arise every day and that you cannot solve everything all at once.
  3. Write down all the rules and core values that guide you so you can remember them in time of need.
  4. Be open-minded, explore other fields than your own and to frequent people from other industries.
  5. Educate yourself on your business. Read books and articles on your field.
  6. Avoid jumping to conclusions. Challenge your assumptions before you restrict your opportunities
  7. Be patient but take action before it’s too late and before the opportunity expires.
  8. Pay attention to other people’s opinion but don’t worry too much about the naysayers.
  9. Admit if you have made a mistake. Great leaders are able to face issues without shifting blame and shifting values.
  10. Embrace change and avoid criticizing new ideas.
  11. Welcome failure. Don’t beat yourself up or don’t blame yourself for failure. Most successes or most innovations have broken through from failures.

STEP #2 Defining & Understanding the problem

Problems are synonymous with difficulty, issue, trouble, worry, complication, obstacle or setback. Problems trigger fight or flight response when handling a problematic situations.

There is no need to immediately appear decisive or to impress people. You must first define and understand the problem:

  1. Get the information about the problem.
  2. Identify the complexity, the symptoms, effects and root causes of the problem.
  3. Take time to reflect on your situation and to observe.
  4. Talk to the people implicated in the situation.
  5. Look for patterns and for trends.
  6. Find analogies to your situation that can help spark ideas.
  7. Reverse the problem: find the opposite problem or envision a worse problem.

STEP #3 Solutioning

Anticipating problems is the best option. But, the key is to staying focused or finding a solution. You must be able to study all the possible solutions of the problem:

  1. Explore all ideas even if you think that they won’t work.
  2. Suggest solutions that would make the problem worse.
  3. Think about your past experiences when you have been put in sticky situations. It can be a conflict with your coworkers, It can be a discussion with your clients or situations with your family.
  4. Look at what is being done by experts and evaluate the opposite solution.
  5. Ask for help from people around you. You can use brainstorming, mind mapping or road mapping techniques.
  6. Remove yourself from the situation to clear your mind and gain a different perspective.
  7. Break down the situation into simpler components.
  8. Write down pros and cons of the solutions.
  9. Clarify the criteria that your solution must meet.
  10. Test the feasibility of the solution.
  11. Organize your thoughts and pick the solution that will maximize your return.

STEP #4 Making a decision

When you have evaluated all the solutions, it’s time to make a decision. One decision is better than none.

  1. Look up the “unwritten rules that you are about to break before making a decision.
  2. Weigh in the consequences of your decisions. Rapid decisions can have serious implications, especially if you are a leader. So, be aware of the economic, social, political challenges of your decisions.
  3. Luckily, the leader does not have to resolve every problem on their own. To make better decisions, involve your team in the decision-making process. However, the final decisions is up to you.
  4. Seek to solve the problem long-term.
  5. Take the necessary time to make the right decision. You don’t need to impress or to act fast, you need to act right.

STEP #5 Executing the decision

After finding the perfect solution and making your decision, start implementing it:

  1. Set goals and deadlines that align with your goals.
  2. Keep your goals in mind.
  3. Focus on the outcomes of the solution and visualize the best scenario.

STEP #6 Measuring your progress & Monitoring the problem

Unfortunately, problems don’t solve themselves and can grow as time passes by. If the roots of the problem still persist:

  1. Assess the impact of your current decision.
  2. Reward yourself if your solution is bringing positive results.
  3. If your plan doesn’t work, cut the losses and get back up.
  4. Ask for additional help. 
  5. Execute your plan B if you have one. Revisit the problem, start over the solving process otherwise.
  6. Take a break before moving on to the next problem.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

Are You Successfully Managing A Healthy Work-Life Balance? — 26 Tips For Preventing Burnout

The workplace can help us realize our potential but it can also trigger fight or flight responses in us, bring out our innermost insecurities. At work, as leaders so many things threaten our career goals, our promotions, our desires for success, our relationships and most importantly our sanity.

Leaders constantly feel the pressures of keeping up, of always being on top of everything. It is even a requirement that leaders project confidence, demonstrate optimism, or remain stoic in the face of events.

However, sooner or later, we end up sacrificing what we value most, solely keeping up with appearances, looking busy but being unproductive, spreading ourselves thin, doing sloppy work and not caring about people.
Wondering what strategies to use to improve your well-being and work-life balance?

Healthy Work-Life Balance Preventing Burnout

What is work-life balance?

Work is part of life: we spend most of our waking hours at work more than anything else. Needless to say, work and life are not opposite nor are they inseparable: lack of work-life balance has direct repercussions on our health, finances and families, creates fatigue, poor judgement, poor performance, high emotions.

Creating work-life balance is not giving equal attention to both work and life. But, it means that you are satisfied with your contributions to your life and work, that you are able to create a sustainable synergy between both so that you are fueled by them on a daily basis.

A healthy work-life balance can be motivated by life changing events or by a desire to do better. Work-life balance involves wise time management, self-discipline, and creates a better quantity to quality ratio.

Balancing work and life is hard but achievable because time is limited and we want to maximize our time the best we know how.

Benefits of a healthy work-life balance

A healthy work-life balance is an issue that mostly plagues millennials. To them, work should be enjoyable, emotionally and financially rewarding.

In many ways, it forces us to redefine success, our career and our relationships. It also helps us fulfill our needs, give us a profound sense of satisfaction, and become the best version of ourselves.

It allows you to create intention: you move with a clearly defined purpose. It is essential to manage your time and resources, level of commitment, to invest most of them in yourself and not in someone else’s dream.

It has the ability to increase job satisfaction, well-being, sense of self, self-awareness, effectiveness, adaptability, resilience, and creativity. It provides the tools to improve work performance, to revamp health, to maintain relationships, to appropriately deal with stress, and to avoid burnout.

How to create the best work-life balance?

Sometimes we are unable to distance ourselves from work because we feel indispensable to the organization, we feel threatened, or replaceable. Furthermore, achieving work-life balance is hard: some people, mostly high achievers, can feel guilty for taking time off and not investing it in their work.

However, an unhealthy work-life balance can lead to burn out, can trigger unexpected emotional outburst, heavily strain your physical and emotional well-being.

Burnout is hard to recover from. It hits you unexpectedly but is actually a slow burning process. Burnout is caused by overworking yourself, by a lack of recognition, by a lack of validation and chronic stress. It translates itself into feelings of powerlessness, hopelessness, dissatisfaction, despair, depressions, low self-esteem, feelings of being stuck and of failure.

In addition, it is detrimental to understand that living to work or sacrificing health and energy is not the way to succeed. To successfully create a healthy work-life balance:

  1. Take care of yourself first and boost your leadership self-esteem from time to time. It is cliché but it is true: when you fly on airplane, you must put your mask on first before assisting others.
  2. Be clear about your purpose. Identify the reasons why you are working, establish a personal mission statement or elevator speech.
  3. Take back control of your time, your energy, thoughts and happiness. Strangely enough, we choose the life we want to live. We chose yesterday the life we are living today.
  4. Be present and get out of autopilot mode. This will help you appreciate moments in your life and to think on your feet.
  5. Assess your strengths and weaknesses to figure out where and how to apply them, to know when and how to say no and to get the most out of work.
  6. Identify stressors, the things that fulfill you the most and those that don’t. What activities engage you the most? If your aren’t applying your strengths and interests at work, find areas outside of work to do so.
  7. Prioritize what matters most, avoid multitasking, pay attention to the vital few, keep your life simple and don’t be afraid of missing out.
  8. Align your daily activities in life and work with your values, principles.
  9. Set specific goals for yourself to increase motivation, to build up confidence and to stay focused.
  10. Be more disciplined. In order to make your life worthwhile, avoid distractions. This means that you have to shut down your phones, your television and avoid checking your emails outside of work.
  11. Be open to new opportunities, new experiences.
  12. Build real connections and learn to discern the authentic relationships by observing their actions.
  13. During the day, clear out at least one hour to relax and empty out your mind. Try meditation and a new sport. If it is not working, give yourself the space and the time to explore new things.
  14. Reduce your commuting time or avoid commuting during peak hours if possible.
  15. Dedicate more hours to sleep. Sleep is a cure for many diseases. It helps to eliminate bad toxins, to increase your focus and your job performance.
  16. Challenge your core habits and deal with change one at a time. Implementing a successful work-life balance can be overwhelming at first but it makes sense in the long run.
  17. Promote well-being in the workplace. Dedicate a specific space for work only, decorate your office with things you enjoy, be playful without being frivolous, show your employees that you take vacations and encourage them to do the same.
  18. Learn to delegate, to clearly communicate your requirements and to set boundaries. Setting boundaries help you gain respect from your employees.
  19. Stop focusing on analytics, metrics, meetings and deadlines to measure your self-worth.
  20. After work, reward yourself, leave work for the workplace and concentrate on your family and friends when you are with them.
  21. Help your employees understand that their health, well-being is more important to their productivity. That being said, monitor the most ambitious and driven employees to make sure they don’t burnout or literally work themselves to death.
  22. Value your employees and show your appreciation for their hard work.
  23. Don’t burden your employees with heavy workload and unreachable deadlines.
  24. Allow flexible hours and other activities in the workplace.
  25. Put the power of internet to good use and allow people to work from home. Employees working from home are more productive, have reduced commuting time, have less stress, are not constantly bothered by events in the office. It also allows the organization to save money on energy consumption and office space.
  26. Seek external help if needed.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

The Importance Of Public Speaking In Leadership

Public speaking is one of my favorite activities at work, whether it is selling a product or negotiating a contract. It allows me to gather information, to win over an audience and increase my leadership influence. It is the ability to be eloquent and to persuade which gives me an edge over the competition.

Public speaking skills are useful on a daily basis. They can be learnt, they are required in different social situations, from professionals to students.

However, public speaking requires a certain level of confidence, preparation, technique, voice control, clear ideas, arguments, objectives, good knowledge of the audience.

It also generates severe anxiety in most people. And, keeping your composure in stressful situations will demonstrate your leadership skills.

Wondering how to deliver your best speech and overcome fear of public speaking?

Public Speaking In Leadership

The importance of public speaking

Avoiding public speaking can be detrimental to your career, to your relationships and to your personal growth. This skill is called upon for celebratory events, meetings.

Public speaking enables you to transform people, influence some people, persuade others, help people work toward a personal or common goal, inspire emotions and provide value, convey a vision, drive change and positive actions, introduce new information, innovative ideas to a crowd.

It allows you to gain trust, to solidify your credibility, to become more confident, to find your voice, to address difficult conversations and find solutions.

Coping with the fear of public speaking

Public speaking can make some people anxious because the speaker is at the complete mercy of the audience. The good news is that fears are learnt behavior and can be unlearned. To get rid of your debilitating fear:

  • Keep in mind that the audience is generally supportive, even though they can make or break you.
  • Change your perspective and think of your speech as a conversation. To help you do so, practice in front of family and friends.
  • Start your speech with questions to get your audience more engaged.
  • Stay present, stop over-analyzing the situations and stop trying to be perfect.
  • Visualize a positive outcome.
  • Avoid trying to completely remove your anxiety. Instead, channel it otherwise, distract yourself from these emotions by exercising or listening to music.

Honing your public speaking skills

When speaking publicly you want to be understood, to guide them to your ideas. Public speaking doesn’t need to be your full-time job to be useful. To hone your public speaking skills:

  • Understand your audience. Your audience comes from different backgrounds, have diverse interests and needs. To forejudge their responses to your speech, analyze your audience, their culture, their current situation. Then, identify the points that you need to emphasize and those you need to remove.
  • Decide and format your content. It is important to know what you will be talking about. Furthermore, the format of your content will depend on the event.
    • Detail your speech, arrange your arguments in order of importance and organize your content to increase retention.
    • Employ different tools for your presentation like PowerPoint.
    • Give your audience practical advice.
    • Keep it simple, use short sentences, get to the point.
    • Introduction and conclusion are key and have to be most prepared.
  • Ensure that you passionate about the topic beforehand. Your passion will motivate the audience.
  • Determine your objective. Understand the need you have to impact your audience, the need to speak at this event and the decision to explore this specific topic.
  • Determine your communication style and rhetoric. It is important to mind your verbal and nonverbal delivery, to pay attention to your delivery, your tone and your voice more than you do to the content of your speech.
    • Captivate the audience and interact with them within the 10 first seconds.
    • Use action verbs, personal pronouns, present tense, tangible language, proper grammar, appropriate logic and conventional language. Adapt your message and language to your audience.
    • Use your own words to convey your personality and keep the audience engaged.
    • Learn to tell stories, to use relatable examples, your personal experiences and interests. This is why it is important to know your audience.
    • Ask provocative questions, embody the story and act out the anecdotes.
  • Before you start speaking, take a moment, breathe, master your fear, control yourself and your thoughts.
  • Keep your energy up from beginning to end.
  • Stand up straight, shoulders backward and arms open. Look at people in the eye and smile to put people at ease.
  • Walk around on stage before the speech to get an idea of the space available. This will allow you to feel at home on stage or in public and to move your body at will.
  • Act natural. There is nothing more off-putting and distracting than someone acting theatrical.
  • Look the part but don’t let your clothes distract your audience from the message.
  • Keep in mind that your audience wants to see you win. Stay focused: don’t be distracted by the audience, by naysayers and hecklers.
  • Treat your speech like an opportunity to have a conversation with friends.
  • Incorporate humor in your set if you are brave enough. Humor is risky but self-deprecating humor is always the best option.
  • Observe your competition, listen to other speakers and take notes. 
  • Rehearse your speech relentlessly and don’t let it show. Rehearsing will help you deliver your speech with confidence, avoid searching for words, avoid skipping important points. Practice will also make you a leader in your field and increase your credibility.
  • Solidify your credibility. There is nothing
    • Become an expert on the subject, create your own content and connect the dots properly.
    • Be transparent, trustworthy, fair and respectful. Conduct yourself morally.
    • Care for your audience and share valid information that will progress them
    • Agree to disagree with your audience, respect their values, avoid attacking them and don’t make them feel stupid.
    • Stay away from hate speech, offensive, untruthful, distorted and slanderish speech
  • Keep sharpening your public speaking skills and take some classes.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

Bridging The Generational Gap: From Boomers to Millennials

In today’s workplace, leaders of organizations must hire millennials and boomers to keep business running. For the sake of their organization, leaders must have them collaborating, handling constructive conflicts and effectively dealing with change.

However, conflicts in the workplace, involving different generations, are old as time, are common, are inevitable and ought to be handled quickly before they get out of hand.

Conflicts usually arise when one generation is leading or managing another. These days, boomers are passed over for promotions, millennials are put in leadership roles and tend to manage boomers because they have a researched set of skills that are beneficial to the company.

Bridging the generational gap helps in making better decisions, reducing employee turnover, strengthening team cohesion and in building innovative products.

Wondering how to bridge the generation gap and build a more collaborative workplace?

Bridging The Generational Gap: From Boomers to Millennials

A generation is a period of time when people perceived the world differently. In one generation, people are shaped by social trends, are programmed with thoughts, values, moral ethics, models, examples of success and the guidelines to succeed.

Three generations rub shoulders in corporate: the baby-boomers (1946-1964), the generation X (1965-1980) and the millennials (1980-2000). Needless to say, each generation has their own set of strengths, weaknesses and of requirements in order to give their best at work.

The Baby-Boomers Generation

Boomers are the most famous generation and have a different set of values. They trust the system, understand hierarchy, follow rules and obey orders.

They believe in seniority and meritocracy. Indeed, they stay at a job for the longest time and wait for an opportunity for advancement.

Strengths

Employees from the baby-boomer generation:

  • Define their identity through their jobs.
  • Have a strong work ethic. They are hardworking even workaholics.
  • Are concerned about the quality of their contributions at work.
  • Are loyal to their organization and expect loyalty in return.
  • Have good people skills and build healthy relationships.
  • Are capable of team work.

Weaknesses

Employees from the baby-boomer generation:

  • Respect hierarchy and don’t challenge the status quo.
  • Depend on seniority for career advancement.
  • Unable to welcome change. They don’t understand that the world is changing and are unable to quickly evolve with it.
  • Have a poor work life balance. They are not flexible with their time, burn out easily and are willing to sacrifice their work life balance.

Requirements

To perform to the best of their abilities, employees from the baby-boomer generation require:

  • Appreciation, respect, fairness and equity of treatment.
  • Involvement on the job.
  • Job satisfaction.
  • Health care and retirement package.

The Generation X

This generation no longer trust the system and believe that corporations don’t have their best interest at heart.

Strengths

Employees from the generation X:

  • Are innovative and creative.
  • Are authentic. They feel the need to know and be themselves in every situation.
  • Are autonomous, independent, loyal to self and self-reliant.
  • Are flexible, task oriented and multi-taskers.
  • Take initiative and have an entrepreneurial spirit.

Weaknesses

Employees from the generation X:

  • Lack clear purpose.
  • Are insubordinate. They no longer comply to authority and are defiant.
  • Are easily bored. They need to be kept on challenging or high-profile projects.
  • Are individualistic. They put themselves and the well-being of their family first.
  • Lack commitment to an organization.

Requirements

To perform to the best of their abilities, employees from the generation X require:

  • Automatic respect.
  • That their leaders apply a laissez-faire or a democratic leadership style.
  • Short termed challenging projects.
  • To understand the reasons of a task before undertaking said task.
  • A healthy work life balance: they put family first, no matter what.
  • Unique, fun and informal organization with flexible hours.
  • Career advancement or a constant interest in their assignment. If they don’t get what they want or need, they jump ship.
  • High salaries and rewards proportional to their contributions at work.

The Millennials

Millennials are idealist and have a more democratic way of viewing the world. They intend to make work fun and purposeful, to innovate and to invest themselves.

They have high expectations for their jobs, are now able to blow the whistle easily, seek fairness and integrity in their leaders.

Strengths

Millennial employees:

  • Have an ability to connect with the world and to quickly share information.
  • Use online communication effectively.
  • Are positive and are culturally sensitive.
  • Are ambitious, innovative and drive change.
  • Seek learning opportunities and desire accomplishments.
  • Have a strong entrepreneurial spirit.
  • Are capable of team work.

Weaknesses

Millennial employees:

  • Lack interpersonal skills.
  • Have poor decision-making and problem-solving skills.
  • Need constant guidance and feedback.

Requirements

To perform to the best of their abilities, millennial employees require:

Bridging the generational gap

The collaboration of generations is essential to develop any organization. To bridge the generational gap and to retain more employees:

  1. Get to know your employees personally.
  2. Assess the strengths and weaknesses of your employees.
  3. Customize your leadership style to your employees.
  4. Keep a respectful tone, stay professional and use formal language, especially with boomers.
  5. Give people a reason to work for your organization.
  6. Transfer knowledge between generations.
  7. Put people in the right positions.
  8. Remind all parties involved that they have more commonalities than differences.
  9. Disintegrate stereotypes about people from different generations. For example, boomers can learn how to handle technology and millennials are not lazy.
  10. Promote the benefits of diversity and cultural sensitivity.
  11. Adapt your employees working hours to the organization and exemplify a healthy work life balance.
  12. Help people gain new skills by putting them on different projects.
  13. Upgrade your employees interpersonal skills.
  14. Provide technological trainings.
  15. Suggest mentoring program.
  16. Recognize and reward your employees for their contributions.
  17. Give positive feedback, especially to millennials.
  18. Have an open door policy to hear employee complaints and ideas.
  19. Set high expectations for your employees and expect the best from them.
  20. Welcome initiative, innovation and creativity.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.

The Importance Of Effectively Improving Your Communication Skills

Leaders receive a multitude of information on a daily basis. They make hard decisions every day and expect that their employees will directly understand and precisely apply them.

Decisions become erroneous when leader fail to listen. The execution process falls short when leaders fail to communicate and clarify their vision. Subsequently, they also fail to solve problems and reach their goals.

Wondering how to hone your communication skills and create a better working environment? 

The Importance Of Effectively Improving Your Communication Skills

What is communication?

Communication is a complex and dynamic process, used to collect information. It is also a form of human interaction that always involves at least 2 people, that depends on the character of the people involved and that relies on trust.

While communicating, we receive and/or emit information through silence, facial expressions, writing, reading, talking or listening. We use these skills practically everywhere at work, for every situations.

In addition, a noisy environment, stereotypes, cultural differences, lexical differences, company culture are barriers to communication. These barriers distort what is being said and what is being received. However, being aware if them is the first step to reprogramming communication.

Why is it important?

Communication skill is the ability to effectively interact with people to influence, to convince, to mobilize people towards one goal, to unify teams.

Developing communication skills will bring success at every level, help convey a better understanding of your standards and requirements, build positive healthy relationships, avoid or work through conflicts.

Great communication skills will improve your leadership credibility, your self-confidence, your relationships with others, your feelings of belonging and will decrease your stress level. They will also drive change and increase team motivation.

Furthermore, poor communication skills can prevent you from understanding your coworkers, getting hired or getting promoted, saving time or sharing request in meetings. communication failure leads to resentment.

How to improve your communication skills?

At work, some people struggle to share their thoughts, ideas. To improve your communication skills and get ahead at work:

  1. Be self-aware and stay authentic to your principles.
  2. Demonstrate empathy. Empathy will allow you to reach people, to perceive their feelings and perspectives, to build a team that you understand. For example, start by learning your employee’s name to show that you care.
  3. Demonstrate that you can be trusted by keeping secrets, by following through on promises and commitments, by being consistent, and by not withholding useful information
  4. Even though you don’t believe it, you are a brand and must treat yourself as such. You must learn to present, to market yourself, to quantify and value your assets.
  5. Find a purpose for every interaction. Your purpose gives your communication direction.
  6. Remember that everyone is different and won’t communicate the way you do.
  7. Always think win-win. According to Stephen Covey in The Seven Habits of Highly Effective People, it is better to seek mutual benefits in all human interactions, believe that life is a cooperation and not a competition.
  8. Understand the corporate culture to adapt your communication style. Your communication style will influence the way others react to you. Numerous communication styles have been developed throughout the years and most often, have been equated to leadership style. Needless to say, everyone doesn’t communicate the same way.
  9. Bear in mind that appearances are important, even detrimental to success. Maintain professional decorum at all times, dress appropriately, groom yourself, be hygienic, keep your composure according to the company’s culture.
  10. Take care of your own body language by standing straight, by eliminating over the top behavior, standing still, staying focused on your interlocutor, maintaining eye contact and restraining your facial expression.
  11. Actively listen and speak less. While listening, monitor body language, evaluate the emotional intensity of the conversation, stay open-minded, and choose your words carefully not to offend. This also means that you don’t need to emit judgement during the process, that you must avoid listening to reply or to seek ulterior motives in someone, and that you must allow people to talk without interruption, even if I disagree with them.
  12. When writing and speaking, keep it succinct, specific, clear, coherent and compelling for others. Avoid using ambiguous words.
  13. Treat people as you want to be treated. Stay polite and treat people with the respect that they deserve and with regards to their culture.
  14. Have an open door policy and be approachable.
  15. Analyze your audience. Take time and analyze the full situation and pay attention to non verbal communication.
  16. When in conversation, observe what is being said and paraphrase to confirm that you have properly understood, ask probing questions to get all the information and avoid daydreaming, tuning out or jumping to conclusions. If nervous, introverted or shy, practice your conversations before.
  17. Avoid using stereotypes to categorize someone or the info that they share.
  18. Use humor to defuse negative situations to elevate any subject, to put your audience at ease. Using humor is risky but is worth-while.
  19. Reward positive behavior and hold people accountable for negative behavior.

Last Words Of Advice!

To effectively improve communication, there are also a few unspoken rules to follow. One must avoid:

  • Discounting information on the account of discrediting the source.
  • Comparing the information you are getting with your own experience.
  • Calling attention to yourself or your situation.
  • Gossiping, openly criticizing or making fun of others and their interests. Find solutions and help resolve problem instead of creating them.
  • Noisy environment to have conversations.
  • Respect silence. Silence is golden in some cultures.
  1. Finally, don’t take anything personal.

Hope that I’ve helped you get it together on your way to leadership!

Don’t forget to like, share and leave a comment below.