With Character, On Your Way To Leadership!
Dealing with difficult people is part of leadership.
Below are five essentials skills to acquire.
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If you are not writing in a language that is yours, you have to get your point across all while being careful about what you say and how you say it.
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Copyright secured by Digiprove © 2023 Giving a compliment to your team leader is whole art form.
Indeed, compliments are a tool that requires sincerity and can be beneficial to a team.
However, if this tool is overused it can easily corrode your credibility.
However, giving and taking compliments are a great to increase relationships in the workplace and to smoothen communication.
Compliments can also motivate, reward someone or give recognition.
Below, are a few professional compliments that can be used in the workplace.
You can also use them as affirmations for yourself and others.
For your information, you just can’t say anything to anyone in the workplace.
So, take the time to gauge the leaders personality, their introversion and extroversion, and their ability to take and give a compliment.
Hope that I’ve helped you get it together on your way to leadership!Don’t forget to like, share and leave a comment below.
Copyright secured by Digiprove © 2022 Contrary to popular belief, our facial expressions are not always readable, our emotions are not that obvious and we don’t communicate as much as we think we do.
There are many heuristics and assumptions that guide our perceptions and create inaccurate interpretations of people.
Some people look at you and see what they expect to see, taking into account the stereotypes of the groups to which you belong, your culture and their past experiences with you.
Other people forme their perceptions of you using their initial impression of you.
With this assumption, first impressions are lasting impressions.
Stereotypes are the beliefs about categories of people to “better understand” them.
The halo effect is the belief that someone, with one powerful positive trait, has a lot more positive traits.
The false-consensus effect is the belief that others think and feel the same way that we do.
There are two phases of perception that exist in every interactions: Phase 1 or System 1 and Phase 2 or System 2.
Phase 1 or System 1 is the automatic and effortless ability to recognize strong emotions in someone’s facial expression and voice, to identify, categorize and interpret a given behavior, to attach that given behavior to “some aspect of your personality, character or abilities”.
First impressions are made in Phase 1.
Perception often stops at Phase 1 and people, being busy, tend to rely heavily on heuristics and assumptions.
Phase 2 or System 2 is the ability, through complex and effortful mental operations to get a complete and accurate understanding of someone, by taking into account additional factors about yourself.
This effort has to purposefully be motivated by an attention-grabbing circumstance.
The level of trust, the possession of power and the size of the ego tend have an impact on these phases of perception.
However, these distortions can be averted by understanding the circumstances and the wanted results of each interaction.
Most of the time, people are not just trying to make assumptions about you but are trying to find out unconsciously if they can trust you, especially in the workplace: are you a friend or a foe?
The decision to trust is made unconsciously in Phase 1 of perception and depends on the way that you project warmth and competence.
To increase trust to the people around you:
Having more or less power changes the impressions that we form about one another.
Powerful people tend to be overwhelmed with responsibilities and have no time to spare, to be focused on their goals, rely heavily on stereotypes to categorize people, stay stuck in Phase 1 of perception.
Furthermore, the sad truth is that powerful people don’t pay much attention to less powerful people.
To get noticed by powerful people and to increase your influence:
Perception is distorted by the size of the ego in such ways that you must come out on top, feeling good about yourself.
Your ego has the purpose of protecting and enhancing your self-esteem.
To control the way people perceive you through their ego, you will need to:
The safety and security of our personal situations also poses a threat to our perceptions of people, of our colleagues and of our career.
On one hand, the eager reward seeker looks for opportunities everywhere, are effective, risk takers, rule breakers, adventurers, optimistic, motivated, innovative and often creative.
Unfortunately, eager reward seekers are prone to fail and to underestimate problems.
On the other, the vigilant risk mitigators see danger everywhere they go, are vigilant, risk averse, reliable, thorough and deliberate, prone to analytical thinking and self-doubt.
To get the best of both types of people, simply adapt your language to each of them by making one see a potential for gain and the other a cautionary plan.
The need for closeness shapes our relationship with others.
The clingy and anxious people tend to have low self-esteem, need validation, constantly seek closeness and are worried that the people that they have built a relationship with will leave them, see injuries and slights where there aren’t, fear rejection.
To accommodate them, practise empathy, don’t take it personally, clarify your speech, stay reliable to this person.
The aloof and avoidant people don’t foster close relationships but instead maintain emotional distance.
To accommodate them, don’t take their behaviour personally, restraint your own warmth, give them time to open up.
Finally, to correct bad impressions and start over on the right track, you can exhibit attention-getting evidence of the contrary evidence of you so they can notice and cannot deny reality.
You can also force people to revisit their opinion of you by making them feel that their judgement is unfair or unequal.
Finally, you can make people depend on you and need you to reach their goals.
No One Understands You and What To Do About It by Heidi Grant Halvorson is a great self-development book that explores the prominent reasons why we are often misunderstood and gives useful advice on how to clean up our reputation, to clarify a difficult situation.
Every single conclusion that Halvorson draws is scientifically researched and illustrated with probing examples.
This book is intended for people who have made past mistakes with people and want to correct them.
It was absolutely hard to read because Halvorson revealed hard truths, reminded me of the stereotypes that pursue me on a daily basis and that keep interfering with my goals, forces me to question myself and my behavior.
In addition, this book made me more self-conscious about my presentation to the world and my decisions, more aware that first impressions are critical, that most people don’t think the same way I do, react the same I do, or perceive me the same way I do.
Furthermore, No One Understands You and What To Do About It was also cathartic and purging, helped me become a better judge of others, understand that the way people treated me in the past was not my full responsibility.
In No One Understands You and What To Do About It, Heidi Grant Halvorson explains how perceptions are born, describes a set of stereotypes and assumptions that affect how people perceive you, the different ways for correcting bad impressions and for overcoming misunderstandings.
Studies show that while very strong, basic emotions—surprise, fear, disgust, and anger—are fairly easy to read, the more subtle emotions we experience on a daily basis are not.
You are never really starting from scratch with another person, even when you are meeting him or her for the first time. The perceiver’s brain is rapidly filling in details about you—many before you have even spoken a word. Knowing this gives you a sense of what you’ve got going for you and what you might be up against. And the more you can know in advance about your perceiver’s likes, dislikes, strengths, and weaknesses, the better equipped you will be to anticipate what’s being projected onto you.The benefits of projecting trustworthiness (and the costs of failing to do so) are Enormous, particularly in the workplace. Studies show, for instance, that the willingness to share knowledge with colleagues—a sticking point in most large organizations—is strongly predicted by feelings of trust among employees.
Copyright secured by Digiprove © 2022 Some enjoy being the center of attention and others laying low in the back.
Either way, there are a few tips you can use to reap the most rewards of any networking event.
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Copyright secured by Digiprove © 2022 Effective communication means adapting your communication style to a specific context.
It helps to avoid misunderstandings, build relationships, instill trust and respect, in being more inclusive.
Developing powerful communication skills plays a real role in a leader’s career.
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Copyright secured by Digiprove © 2022 Leaders are responsible for employee engagement, for setting goals, giving feedback and reinforce positive feedbacks.
Therefore, leaders have to be careful of the words that come out their mouth.
On one hand, they can say annoying things from time to time.
On the other hand, it’s not always easy to find the right thing to say.
Leaders who want everything they way tend to hire talented individuals to do the job but don’t trust them to do so or don’t give them the opportunity to exercise their expertise. By doing so, their team gradually lose confidence and morale.
There is more than one solution to a problem and there is more than one way than doing things.
Leaders who pull rank or hold back information try to retain power as much as they can and wish to establish a certain distance between themselves and their team.
It is important for leaders to actively listen before they speak and to value their team’s knowledge.
By saying that, leaders reduce their team members to mere tools or objects.
Team members usually come to leaders for advice and reassurance but don’t require those same leaders to do their job for them.
Time is indeed a precious commodity but by saying that leaders impeded their team from suggesting innovative ideas.
Leaders are definitely busy bodies but they make time for what is important.
This statement has a tendency of devaluing team members.
Helping team members find solutions to problems is part of the job description of leaders.
If a leader needs to remind a team member how great his or her job is then it is not that great to begin with.
Through that statement, leaders emphasize that there is no room for improvement or innovation.
When you have said a few annoying things, you can always recover by:
Hope that I’ve helped you get it together on your way to leadership!
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Copyright secured by Digiprove © 2021 Below are 23 magical phrases that will get you to start conversations, share ideas, influence people, assist people in taking decisions and achieve personal success.
This phrase is an opening statement, used to introduce a person, an idea, product or service, to remove pressure and to spike interest without going through rejection.
In general, people love to think of themselves as open-minded. Everybody wants to be open-minded.
Before making any statement, asking people whether or not they are open-minded allows you to introduce new ideas, gain their support, and having them agree with you.
When sharing ideas, some people feel the need to be right or demonstrate that they know best. By finding out what the other person knows before sharing your knowledge, this statement helps you overcome preconceptions, avoid debates and arguments when trying to share new concepts.
“How Would You Feel If?” allows you to understand what motivates people and what emotions trigger their decision making process.
The truth is that emotions and motivation tactics are used in all “areas of negotiation, influence and persuasion”.
Indeed, motivation is a reason to step into action and emotions are reason enough to make a decision.
Used effectively, motivation and emotions can be used to make people step into action.
“Just Imagine” is employed to use people’s creative mind, to prop people into action by setting a powerful preface and to bring a decision into reality.
People tend to imagine the outcome of a decision in their mind before actually implementing that decision in reality.
That is why sharing a story before asking someone to make a decision is helpful and creates a picture in the mind of the other person.
This phrase prevents people from telling you that they don’t have the time to listen to you and subconsciously sets the idea that their will be a good time for you to make your point.
“I’m Guessing You Haven’t Got Around To” is used when you want to indirectly ask someone whether or not they have gotten the time to do what you asked.
“I’m Guessing You Haven’t Got Around To” allows the other person to feel proud if they have accomplished what you have asked for or it allows them to save face and it gives them the opportunity to step up to the plate.
Asking open-ended questions instead of closed ended questions is more effective for conversation-making.
Presenting people with three options reduces their choices and subsequently helps them through the decision-making process.
“There are two types of people in this world” is a sentence that assists people in making up their minds by making wonder what kind of people they actually are, by reducing their choices and allowing them to choose.
“I Bet You’re a Bit Like Me” is an opening statement that gets people to quickly agree with you.
“If you don’t do this, then this will happen!” are conditional statements that we have heard since childhood, that most people still believe in and that will guarantee an outcome.
This phrase helps in keeping a highly stressful situation under control and improve someone else’s level of anxiety.
Putting “Most People” in front of any sentence, when making a case, makes people feel confident about their decisions.
“The Good News” puts a positive spin on a negative situation and shifts people’s perspective.
This statement explains the next stages of the interaction and leads the conversation towards a conclusion.
“What Makes You Say That?” maintains control over the conversation, allows the other person to openly express their objections and make a decision.
The phrase “Before You Make Your Mind Up” is useful to make someone change their minds, switch their refusal to a potential agreement.
Some people find excuses or reasons why they cannot go along with the suggested idea.
Asking “If I can do this for you, will you do this for me?” opens the door for more agreement.
Finding out what someone else considers to be enough can encourage them to agree with you or your concept.
The words “Just One More Thing” allow the continuation of the conversation and the introduction of an alternative idea.
People secretly wish that someone would do them a favor and make their lives easier.
Therefore, when someone ask them for a favor, people oftentimes commit to the task at hand or tend to agree with the idea.
“Just Out of Curiosity” provides clarity on the other person’s thought process.
In Exactly What To Say: The Magic Words For Influence and Impact, after years of studies, Phil M. Jones shares the chosen words that are able to create results, help influence and direct conversation. These 23 magical phrases could be used personally and professionally, in all areas of leadership, negotiation, and sales.
This book is recommended for people who:
Exactly What To Say: The Magic Words For Influence and Impact by Phil M. Jones is a demonstration of the power or words and the reason why they have to be used carefully.
The subconscious brain is a powerful tool in decision-making because it is preprogrammed through our conditioning to make decisions without overanalyzing them.
Success in life and business is rarely achieved without the support of others. If you can do things that allow other people to help you achieve your goals, then the chances of you reaching them significantly increase.
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Phil M. Jones is a motivational speaker, leadership and business growth expert.
Phil M. Jones is also the author of Exactly What To Say: The Magic Words For Influence and Impact.
Copyright secured by Digiprove © 2021 Smart Thinking is a skill and an attitude.
Smart Thinking is effective reasoning that requires the filtering of information.
Needless to say, Smart Thinking helps you become successful at work and in your everyday life.
Smart Thinking combines the way:
Smart Thinking requires information and the proper use of claims
A claim is a written or spoken statement, true or false, that expresses the view of the world.
Therefore, claims are descriptive, reserve positive and negative value judgement.
To properly reason, claims are linked together and must be carefully structured.
Reasoning effectively means avoiding errors, internally evaluating arguments and thoughts before expressing them.
In effective reasoning, clear, well-formed, well-founded and truthful claims are welcomed and are easily accepted by an audience.
To reason effectively, you must start with claims that are more acceptable and end with those that are less acceptable to an audience.
“Reasoning is not about answers […], but about the process of making answers more acceptable by giving appropriate reasons for them.”
Furthermore, using expertise, accurate examples or authoritative sources is a way to solidify a claim and make it more acceptable.
Another way to reason effectively would be to remain in control of your claim, aware of the context of the claim and believe that your claim is true before sharing it with an audience.
There are five types of reasoning.
Causal reasoning employs common sense and allows reasoning from cause to effect.
Reasoning from generalization explains how a general event impacting general population leads to another event.
Reasoning from specific cases takes specific events and provides a conclusion.
Reasoning from analogy uses an analogy to a given case to draw conclusions about that case.
Reasoning from terms used the meaning of words from a given context.
Reasoning is something we already do: all of us have be learnt, in one way or another, to think and to reason, to make connections and see relationships between various events and attitudes in our world. So, being a smart thinker is not about becoming a different sort of person, but about improving skills that you already have.
It is our responsibility to understand what is happening in society and to act where necessary to conserve or change, to get involved, to make things better, and to fight injustice. We can only pick our way through the complex tangle of opinions, assertions, ideas, and assumptions that make up the dominant social world in which we live.
We should never assume that there can be only one right view; we should not, in turn, presume that all views are right.
What makes assumptions dangerous is not their content […] but, rather, that they are not consciously considered and tested to see if they are correct.
What any one individual knows about world is extremely limited. People tend to be experts in certain small areas and ignorant in many others; their detailed knowledge is often applicable only in limited situations.
Matthew Allen
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Matthew Allen is a lecturer in the School of Social Sciences and Asian Languages at Curtin University of Technology.
Matthew Allen is also the author of Smart Thinking: Skills For Critical Understanding And Writing.
Throughout our life, we never stop learning.
By continually learning, you grow and open yourself up to new experiences and ideas.
Acquiring good learning skills builds up your confidence and your willingness to explore.
Learning skills are thinking skills and habits that you acquire in your childhood to help you learn and that you can perfect in adulthood.
Furthermore, learning skills is all about processing useful information, acquiring knowledge, self-regulating and making a sound decision.
Learning include reading, listening, focusing, remembering, confronting your understanding, practicing what you have learned, using the right tools and using time effectively.
Learning is acquiring knowledge but not all knowledge is useful or will have a positive impact.
Therefore, leaders must develop critical thinking, become attentive to details, be selective of the knowledge that you acquire and store in your brain.
They must be able to think critically, make their own opinion and think independently, create their own experiences and increase self-awareness. They must also be able to classify and track their thoughts and ideas.
Furthermore, leaders must be able to break down, analyze, compare and understand a situation, an event or concept in order to reach a conclusion and take a measured decision.
Creative thinking is the ability to be creative and to generate ideas.
With a sense of creativity, leaders are authentic, curious, open-minded, adapt easily and are capable of expressing themselves.
They are able to innovate, brainstorm with others, creatively assess a problem and come up with new and out of the box solutions.
There are several ways to convey a message. Some leaders enjoy public speaking, some one on one conversations and others prefer reading or writing down their thoughts.
Leaders must be able to describe, share, argue, persuade, clarify, defend an idea, explain themselves and reach a solid conclusion. That way, they confront their own ideas and understanding.
They are also able to actively listen, evaluate an idea and engage with it.
Organizational skills include time management, goal setting, schedule and event planning, productivity tracking, and progress measurement.
When leaders are organized, they tend to favor a clean and tidy workspace.
Being organized helps them alleviate the mental load, organize their thoughts, focus on the tasks at hand and meet their deadlines.
Organized leaders run the day and don’t let the day run them.
Everybody learns differently.
It becomes useful to identify your preferred learning style as soon as possible.
Hope that I’ve helped you get it together on your way to leadership!
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